Tradeprint Integration

Order Desk can import orders from your shopping cart(s), sync in your print details and then automatically send them on to Tradeprint for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk automatically.

This guide will go over the Tradeprint integration settings and features. For thorough details on how to work with your print on demand orders in Order Desk, please read through the Print on Demand Fulfillment guide.


Basic Settings
Product Settings
Shipping Class Match
Sending Orders to Tradeprint


To connect to Tradeprint, click on the Manage Integrations link in the left sidebar. Under the Print on Demand tab find and enable Tradeprint.

Alternatively, search for Tradeprint from the available integration search.

Once enabled, set the provided webhook URL in your Tradeprint account. This URL is how Tradeprint will be able to send shipment details back to Order Desk for your orders. 

Select the environment you want to connect to, enter your username and password to connect.

Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by Tradeprint.

Basic Settings

Once you have successfully connected to the Tradeprint integration, set your folder preferences


Select the environment the store is in, Production for live or Staging for test.

After Import, Move To

Select the folder you want orders to be moved into after they are successfully sent to Tradeprint.

You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into when Tradeprint sends tracking details back.

Import Failure, Move To

Choose a folder to move orders into when none of the items have been accepted.

If Cancelled, Move To

Select the folder you want orders to be moved into if they are cancelled at Tradeprint.

Default Mail Class

Select the default mail class you want Tradeprint to use. The shipping method you select will be used for all orders where the method on the order does not match any of Tradeprint shipping method names.

If you need to apply specific methods for certain orders, match your method names to Tradeprint's names in the Shipping Class Match section below.

Shipment Webhook URL

The Shipment Webhook URL is how Tradeprint tells Order Desk about your order shipments. This URL must be set up at Tradeprint for Order Desk to automatically pull in tracking details on orders sent to Tradeprint.

Partner Details Settings

Required. Before Tradeprint can accept your orders, you'll need to enter in your partner credentials here.

Product Settings

For more information on what the product settings within the Tradeprint integration do, please read the Print on Demand Product Settings guide.

Shipping Class Match

If the shipping methods you set up in your shopping cart(s) don't match the shipping method names Tradeprint uses, they won't know what methods you intend for them to use. When this happens, the default mail class applied above will be used instead for all of your orders.

To tell Tradeprint what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the shipping class match guide.

Sending Orders to Tradeprint

Getting your orders ready to send to Tradeprint will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.

Preparing Your Orders

The following details can be submitted for an order as either checkout data or order metadata.

Field Name Field Description
currency GBP by default.

If you are unfamiliar with checkout data, see the How to Work with Checkout Data guide.

Preparing Your Items

The following fields can be set as variations or item metadata for each order item.

Field Name Field Description
print_sku Required. The Tradeprint part number.
print_url Link to your artwork file. Must be a PDF file.
without_artwork Default is false. No print_url needed if true.
tradeprint_note Passes a note through to Tradeprint.

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