> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/order-desk-knowledge-base.md).

# Order Desk Knowledge Base

## <i class="fa-books">:books:</i> Order Desk Knowledge Base <a href="#s-hero" id="s-hero"></a>

In your own words, tell us what you’re trying to do. We’ve written <mark style="color:$info;">**400+**</mark> guides and counting. We should be able to point you to the right one.

<button type="button" class="button primary" data-action="ask" data-icon="gitbook-assistant">Ask a question…</button>

<button type="button" class="button secondary medium" data-action="ask" data-query="How do I connect an integration" data-icon="gitbook-assistant">Connect an integration</button> <button type="button" class="button secondary medium" data-action="ask" data-query="How do I split an order in Order Desk" data-icon="gitbook-assistant">Split an order</button> <button type="button" class="button secondary medium" data-action="ask" data-query="I&#x27;d like to import a spreadsheet file into Order Desk." data-icon="gitbook-assistant">Import a file</button> <button type="button" class="button secondary medium" data-action="ask" data-query="How do I export a spreadsheet or csv file from Order Desk" data-icon="gitbook-assistant">Export a file</button><button type="button" class="button secondary medium" data-action="ask" data-query="I&#x27;d like to send an email from Order Desk" data-icon="gitbook-assistant">Send an email</button>

### Not sure where to start?

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><h4>Learn the basics</h4></td><td>If you’re setting up a store for the very first time, this is a great place to start.</td><td><a href="/pages/wcUrEQU4kzUkI3VbU6pk">/pages/wcUrEQU4kzUkI3VbU6pk</a></td><td><a href="https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2Fp7y0gtKh9y0GGsquqYTj%2Fkb-od101.png?alt=media&#x26;token=0e4e46e0-9c80-413d-93e2-1e515395e947">https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2Fp7y0gtKh9y0GGsquqYTj%2Fkb-od101.png?alt=media&#x26;token=0e4e46e0-9c80-413d-93e2-1e515395e947</a></td></tr><tr><td><h4>Guided walkthroughs</h4></td><td>Step by step instructions that include video tutorials, webinars, pro-tips, and more.</td><td><a href="/pages/9v9jPogS1JlaOeqQQsUq">/pages/9v9jPogS1JlaOeqQQsUq</a></td><td><a href="https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2Fai0kFISwNpTS8sCQMrQu%2Fkb-guided.png?alt=media&#x26;token=1519c0bf-7b44-49ce-87a8-324f0231be6e">https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2Fai0kFISwNpTS8sCQMrQu%2Fkb-guided.png?alt=media&#x26;token=1519c0bf-7b44-49ce-87a8-324f0231be6e</a></td></tr><tr><td><h4>Integration setup guides</h4></td><td>Learn everything about how to connect your specific integrations to Order Desk.</td><td><a href="/pages/4T1dJHvCvW0sytsW9W3u">/pages/4T1dJHvCvW0sytsW9W3u</a></td><td><a href="https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FwlwbyuFBZzZ2fIfW0v6Q%2Fkb-integrations.png?alt=media&#x26;token=f7a5d0c6-48be-4184-9f84-c937cfc43262">https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FwlwbyuFBZzZ2fIfW0v6Q%2Fkb-integrations.png?alt=media&#x26;token=f7a5d0c6-48be-4184-9f84-c937cfc43262</a></td></tr><tr><td><h4>Technical documentation</h4></td><td>Learn the ins and outs of every feature in Order Desk with our thorough technical documents.</td><td><a href="/pages/NTGWBPBQd6FFcdQ11xZd">/pages/NTGWBPBQd6FFcdQ11xZd</a></td><td><a href="https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FlI1UJrkCDg1VYDtFce5P%2Fkb-technical.png?alt=media&#x26;token=6c1792d6-aabe-4c8a-956c-d6b47e257af3">https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FlI1UJrkCDg1VYDtFce5P%2Fkb-technical.png?alt=media&#x26;token=6c1792d6-aabe-4c8a-956c-d6b47e257af3</a></td></tr></tbody></table>

***

<table data-card-size="large" data-card-wrap="false" data-view="cards"><thead><tr><th><select><option value="6kSX428fOB5M" label="MOST POPULAR GUIDES" color="blue"></option><option value="g33sG5pI385x" label="RECENT GUIDES" color="blue"></option></select></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><span data-option="6kSX428fOB5M">MOST POPULAR GUIDES</span></td><td><p><a href="/pages/Ql62o6ltNGAha1FdSCiI">Print On Demand Fulfillment</a></p><p><a href="/pages/jJwUQ4Shl1EBAkCyLfWM">Gelato Integration</a></p><p><a href="/pages/w5SUUSrdN3pattM6yVom">FragranceX Integration</a></p><p><a href="/pages/NHkWNGi4YBQN9QdRtGBb">Lulu Direct Integration</a></p><p><a href="/pages/U98VOonDPIEEMMRiTF67">How to Create PDF Files for Order Documents</a></p></td><td></td></tr><tr><td><span data-option="g33sG5pI385x">RECENT GUIDES</span></td><td><p><a href="/pages/43vIoH6oyLdT1dyzf6HR">Using Gelato With Order Desk</a></p><p><a href="/pages/sy3Mp08jBxQofYmeKTbc">Pictorem Integration</a></p><p><a href="/pages/djRo2y20qMLxNrJOR9xe">Ready2HangArt Integration</a></p><p><a href="/pages/sNmdQV4nVtGdZcLV18s1">How to Match Shopify to Amazon MCF SKUs</a></p><p><a href="/pages/5gYe0UeyIZZStl6Fpw30">How to use Rules Video</a></p></td><td></td></tr></tbody></table>

***

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### Still stuck?

We wrote every guide here and we answer emails too. If something here is confusing, out of date, or just missing something you need, let us know. We’d rather fix the guide than have you fight with it.

Email us at <support@orderdesk.com>.
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{% hint style="info" %}
Some links on this website may contain referral codes. Order Desk may earn a small commission when certain links are clicked.
{% endhint %}


---

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