IN THIS GUIDE
Order Desk can import orders from your shopping cart(s), sync in your print details and then automatically send them on to SwiftPOD for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart if your store is set up for it.
This guide explains how to set up and use the SwiftPOD integration and the features available.
To enable the integration, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, find and enable the SwiftPOD integration.
Alternatively, search for SwiftPOD from the available available integrations search.
Enter your SwiftPOD Customer ID and API Key to connect.
Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by SwiftPOD.
Once connected, you'll have some shipment and integration settings to adjust per your preferences.
Default Mail Class
Choose the mail class you want SwiftPOD to use for orders.
If you need to apply specific methods for certain orders, match your method names to their names in the Shipping Class Match section below.
After Import, Move To
Select the folder you want orders to be moved into after they are successfully sent to SwiftPOD.
You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into when SwiftPOD sends tracking details back.
For more information on what these product settings within the SwiftPOD integration are for, please refer to the Print on Demand Product Settings guide.
Shipping Class Match
If the shipping methods you set up in your shopping cart(s) don't match the shipping method names SwiftPOD uses, they won't know what methods you intend for them to use. When this happens, the default mail class applied above will be used instead for all of your orders.
To tell SwiftPOD what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the shipping class match guide.
Custom Order and Item Details
Getting your orders ready to send to SwiftPOD will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.
Order Level Details
The following details can be submitted with an order as either checkout data or order metadata. For more information on what each field means, please talk to SwiftPOD.
|Field Name||Field Description|
|ShippingAccount|| Set the shipping account number to be used for the order.
|ShippingAccountZip||Set the zip code for the shipping account.|
|ShippingAccountCountry||Set the country code for the shipping account.|
If you are unfamiliar with checkout data, see the How to Work with Checkout Data guide.
Item Level Details
The following can be set as item metadata or variations on the items in your orders.
|Field Name||Field Description|
|print_sku||The SwiftPOD product code for the item to be printed. This will either be the full 9-character product code or the 4-character garment code. If using the garment code, the color and size variants will be converted to the character code values used by SwiftPOD.|
|print_url||Link to your artwork file. Use print_url_1 for the front print and print_url_2 for the back print.|
|print_preview||Link to a preview of the artwork. For multi-print items, use print_preview_1 for the front preview and print_preview_2 for the back preview.|
|print_location||Location of the print on the item where print_location_1 is FRONT and print_location_2 is BACK. Goes up to print_location_5. Please speak to your contact at SwiftPOD for details.|
If you are unfamiliar with how to add item metadata or variations to your items in Order Desk, see the How to Work with Inventory Details guide.