Printeers Integration
Order Desk can import orders from your shopping cart(s), sync in your print details and then automatically send them on to Printeers (formerly known as Invition) for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart if your store is set up for it.
IN THIS GUIDE
Setup
To connect to Printeers, click on the Manage Integrations link under the Integrations menu in the left sidebar, and under the Print on Demand tab find and enable Printeers.
Alternatively, search for Printeers from the available integration search.
Enter your API credentials from Printeers, then click Connect to Printeers proceed.
To find your Printeers credentials, please contact your rep from Printeers. Order Desk support is not able to help with finding or resetting your Printeers credentials, as they are created and provided by Printeers.
Integration Settings
Once connected, you'll have some shipment and integration settings to adjust per your preferences.
Shipping Type
Select the Shipping Type for your orders, Dropship or Bulk.
Default Shipping Method
Choose the shipping method you want Printeers to use for your orders.
If you need to apply specific methods for certain orders, match your method names to their names in the Shipping Class Match section below.
After Import, Move To
Select the folder you want orders to be moved into after they are successfully sent to Printeers.
You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into after Printeers sends shipment details back to Order Desk.
Default Order Email and Default Order Phone
Printeers requires that all orders have an email and phone number associated with them. Use these fields to set a default order email and phone number for orders that don't have one when they are placed or created.
Inventory Settings
Sync Inventory
Enable if you want Order Desk to sync your print on demand item inventory counts from Printeers. In order for the counts to sync properly, each of your inventory items that use the print on demand item must have the correct Manufacturer SKU in your Order Desk inventory, which is the same as the print_sku for your items:
When Order Desk syncs stock counts for your print on demand items from Printeers, those counts will be added to any inventory item in Order Desk with a matching Manufacturer SKU.
Sync Update Interval
If Sync Inventory is enabled, inventory updates will be sent to Printeers at your chosen interval. Available options are Every 15 minutes, Every Hour, Every Two Hours, Every Four Hours, Every Six Hours, Every Eight Hours, Every Twelve Hours, and Every Day.
Max Inventory Level
Use to set a maximum inventory level you'd like for your items in Order Desk. If your inventory count for an item exceeds this amount, it will remain at the maximum level set here. Default is 100.
Product Settings
For more information on what these product settings within the Printeers integration are for, please refer to the Print on Demand Product Settings guide.
Shipping Class Match
Using the shipping class match feature, you can match as many different shipping methods as you offer to the methods Printeers uses to ensure your customers are getting the closest shipping option to what they selected at checkout.
For information on how to set up your shipping preferences, please read the shipping class match guide.
Sending Orders to Printeers
Getting your orders ready to send to Printeers will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.
Preparing Your Orders
The following details can be submitted for an order as either checkout data or order metadata.
| Field Name | Field Description |
| shipping_kind | Set dropship or bulk on individual orders if different from default settings. |
| shipping_minimal_level | Optional. Shipping level that is minimally required for the order. Can only be set when the shipping_kind is set to dropship. Values are normal, tracked or premium. |
| packaging_code | Use to set the preferred shipment packaging to use. Use this field only if you are also using the dropship field. |
| standard_bubble_envelope | Use with a value of 1 for an unmarked, standard envelope. |
If you are unfamiliar with checkout data, see the How to Work with Checkout Data guide.
Preparing Your Items
The following fields can be set as variations or item metadata for each item in an order.
| Field Name | Field Description |
| print_sku | Printeers product code. |
| print_url | Artwork for the print design to be used. Each item either needs a print_url or a print_design_id. |
| print_design_id | ID for the print design to be used. Each item either needs a print_url or a print_design_id. |