Monster Digital Integration

IN THIS GUIDE

Overview
Setup
Basic Settings & Default Return Address
Advanced Settings
Product Settings
Shipping Class Match
Sending Orders to Monster Digital

Overview

Order Desk can pull your print on demand orders in from your shopping cart(s), sync your print details into them, and then submit them to Monster Digital. As Monster Digital fulfills the orders, the shipment details will be pulled back into Order Desk and sent back to the original shopping cart if your store is set up for it.

This guide explains how to set up the Monster Digital integration and covers the settings and features available with it.

Setup

To connect to your Monster Digital account, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, look for and enable the Monster Digital integration.

Alternatively, search for Monster Digital from the available integrations search.

Once enabled, enter your Monster Digital API credentials.

Once connected, you'll have some integration settings to adjust per your preferences:

Basic Settings & Default Return Address

Default Shipping Class

Select your preferred shipping class. The shipping method selected will be used for all orders sent to Monster Digital unless, where different, the shipping method on the order matches Monster Digital's method name exactly.

If you need Monster Digital to use a specific shipping method on an order by order basis rather than defaulting to the settings here, set your preferences in the Shipping Class Match section.

After Import, Move To

The folder set here is where orders will move after they are successfully sent to Monster Digital.

You can choose the default Prepared folder for this, or create your own folders in your Store Settings. Read the Working with Folders guide for more information.

After Shipment, Move To

The folder set here is where orders will move after Monster Digital sends back fulfillment and tracking details.

If Canceled, Move To

The folder the order should be moved to if canceled at Monster Digital.

Default Return Address

Set the default return address that Monster Digital should use on your shipments.

If you need to customize the return address for certain orders, you can save different return addresses to your Store Settings and then use a rule to set the return address to specific orders. If a return address is not added to the order, the default address set here in the Monster Digital settings will be used.

For information on adding additional return addresses and applying them to specific orders with a rule, read the Store Settings guide.

Advanced Settings

Default Packing Slip Logo

If using Monster Digital's supplied packing slips, add a link to your logo here. This can be changed on a per order basis, details below.

Packing Slip Text URL 1 & 2

If using Monster Digital's supplied packing slips, add two links for images to be included for text areas on the packing slip. This can be changed on a per order basis, details below.

Send Customer Email Address to Monster Digital

If you would like the customer's email address to be sent with the order details, select this option.

Product Settings

For more information on what the product settings within the Monster Digital integration do, please read the  Print on Demand Product Settings guide.

Shipping Class Match

If the shipping methods you set up in your shopping cart(s) don't match the shipping method names Monster Digital uses, they won't know what methods you intend for them to use. When this happens, the default mail classes applied above will be used instead for all of your orders.

To tell Monster Digital what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the shipping class match guide.

Sending Orders to Monster Digital

Getting your orders ready to send to Monster Digital takes some setup time. For a detailed walkthrough of how to use Order Desk with your print on demand orders, please take a few moments to read through the Print on Demand Fulfillment guide.

Preparing Your Orders

The following fields can be set as checkout data or order metadata to specify what gets sent to Monster Digital:

Field Name Field Description
ShippingLabel URL of the shipping label if sending your own to Monster Digital.
PackingSlip URL for the PDF to be used as the packing slip for the order. Details here.
PackingSlipLogo If different from the default setting, URL of your logo if you want Monster Digital to use their packing slip.
PackingSlipURL1 If different from the default setting, URL for first section of text for the packing slip if using Monster Digital's packing slip.
PackingSlipURL2 If different from the default setting, URL for second section of text for the packing slip if using Monster Digital's packing slip.
OriginalOrderID If sending a reprint, you must enter the original order ID in this field.

If you are unfamiliar with checkout data, please read the How to Work with Checkout Data guide.

Preparing Your Items

The following fields can be set as variations or item metadata for each order item. Replace the "x" with a value specified in the table, i.e. print_url_1 or print_url_2.

Field Name Field Description
print_sku Monster Digital's sku number for the blank garment that will be used for printing. If this is a screenprint, set the Partner SKU value here.
print_url_1 URL of your artwork file. Monster Digital only accepts JPG or PNG. For multi-print items, you can use up to 2 print_urls, formatted as print_url_1 and print_url_2.
print_type_1 Default is DigitalPrint. Otherwise you may use ScreenPrint.
print_location_1 Required for DigitalPrint. Use CF for front print, FB for back print, LC for left chest and BN for back neck. You can use up to 2 print_locations, formatted as print_location_1 and print_location_2.
print_preview_1 URL of your preview image file. For multi-print items, you can use up to 2 print_preview urls (print_preview_1, print_preview_2) If print_preview_1 is not on the item, image value will be used.
file_extension_1 (Optional) If you are using a file service that doesn't include the file extension in the URL (like Google Drive), set the extension type here. For multi-print items, you can use up to 2 file_extension urls (file_extension_1, file_extension_2)
use_underbase_1 (Optional) Monster Digital will default to using an underbase for dark-colored prints. Otherwise, enter yes or no. For multi-print items, you can use up to 2 use_underbase settings (use_underbase_1, use_underbase_2).
print_width_1 (Optional) width (in inches) that should be used for the physical printed design; your digital image file will be scaled down to this width when printed
print_height_1 (Optional) height (in inches) that should be used for the physical printed design; your digital image file will be scaled down to this height when printed
top_offset_1 (Optional) distance down from the collar (in inches) where we will begin printing your design. If not specified, we will use our standard offset.
necklabel_binid
The unique identifier for a neck label. Use if directed to do so by Monster Digital.
necklabel_preview The preview image for the neck label. Required if sending a necklabel_binid.
hangtag_binid The unique identifier for a hang tag. Use if directed to do so by Monster Digital.
hangtag_preview The preview image for the hang tag. Required if sending a hangtag_binid.
sticker_binid The unique identifier for a sticker. Use if directed to do so by Monster Digital.
sticker_preview The preview image for the sticker. Required if sending a sticker.
reprint_reason If a reprint is required, include the reason with this setting.
reprint_images If a reprint is required, include comma separated urls here for the proof images.

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