IN THIS GUIDE
Order Desk can submit your print on demand orders to PrintDropper. As orders are fulfilled, the shipment info will automatically be pulled back into Order Desk and sent back to the original shopping cart.
This guide will explain how to set up and use the PrintDropper integration.
To connect to PrintDropper, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, find and click to enable the PrintDropper integration.
Alternatively, search for PrintDropper from the available integrations search.
Once enabled, you will need to enter your PrintDropper API keys into Order Desk.
To find these keys in PrintDropper, visit this page and login to your PrintDropper account. You'll see a page of code. Scroll down about two thirds of the way until you find the api_private_key and api_test_key lines:
Copy the keys and paste them into Order Desk then click to connect:
To find your PrintDropper credentials, please contact your rep from PrintDropper. Order Desk support is not able to help with finding or resetting your PrintDropper credentials, as they are created and provided by PrintDropper.
Once connected, you will have a few settings where you can set your preferences for this integration.
Select the environment the store is in, Test or Live.
After Import, Move To
Select the folder you want orders to be moved into after they are sent to PrintDropper.
If you want to use a custom folder, create your own from Store Settings. See the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into when PrintDropper sends shipment details back into Order Desk.
PrintDropper has said that it takes 24-48 hours for tracking to appear in their dashboard.
If Canceled, Move To
Select the folder you want orders to be moved into if they are canceled at PrintDropper.
Default Shipping Class
Choose the mail class you want PrintDropper to use for orders.
If you need to apply specific methods for certain orders, match your method names to their names in the Shipping Class Match section below.
Check For Shipments
Choose the time interval Order Desk should check for shipments from PrintDropper.
Logo Sticker URL
Add your logo artwork URL to be printed as a sticker and put on shipped packages. This is optional.
Shipping Note URL
Add an image URL to apply a shipping note to the shipped package. This is optional.
Default Return Address
Set your default return address for PrintDropper to use on your order shipments.
If you need to customize the return address for certain orders, you can save different return addresses to your Store Settings and use a rule to set the return address on specific orders. If a return address is not added to the order, the default address set here in the PrintDropper settings will be used.
For information on adding additional return addresses and applying them to specific orders with a rule, read the Store Settings guide.
For more information on what the product settings within the PrintDropper integration do, please read the Print on Demand Product Settings guide.
Shipping Class Match
If the shipping methods you set up in your shopping cart(s) don't match the shipping method names PrintDropper uses, they won't know what methods you intend for them to use. When this happens, the default mail class applied above will be used instead for all of your orders.
To tell PrintDropper what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the shipping class match guide.
Sending Orders to PrintDropper
Getting your orders ready to send to PrintDropper will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.
Preparing Your Orders
The following details can be submitted for an order as either checkout data or order metadata.
|Field Name||Field Description|
|PackingSlip|| URL for the PDF to be included as the packing slip with the order. Details here.
|ShippingNoteURL||Use this field to override the default Shipping Note URL on individual orders.|
|LogoStickerURL||Use this field to override the default Logo Sticker URL on individual orders.|
|GiftNoteStyle||Value can be 1-3, 1 being the white template, 2 being the red template, and 3 being the blue template. Defaults to 1.|
|IOSSNumber||Use to set IOSS number.|
|IOSSValue||Use to set the IOSS value. This field can only be set if the IOSSNumber field is present.|
If you are unfamiliar with checkout data, see the How to Work with Checkout Data guide.
Preparing Your Items
The following fields can be set as variations or item metadata for each order item.
|Field Name||Field Description|
|print_url||Link to your artwork file so PrintDropper can print it.|
|print_sku||PrintDropper's product code/SKU for the item.|
|edge_color|| Define an edge color per item. If no edge color is added, the default will be Wrapped Edge. Options for edge_color are PIXELSTRETCH, PIXELBLUR, MIRROREDGE, MIRRORBLUR, #000000- #FFFFFF.