Colorway on Demand Integration

Order Desk can import orders from your shopping cart(s), sync in your print details and then automatically send them on to Colorway on Demand for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart if your store is set up for it.

IN THIS GUIDE

Setup
Integration Settings
Product Settings
Shipping Class Match
Sending Orders to Colorway on Demand

Setup

To enable the integration, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, find and enable the Colorway on Demand integration. 

Alternatively, search for Colorway on Demand from the available integration search.

Enter the API Key supplied to you by Colorway on Demand and click to connect.

Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by Colorway on Demand.

Integration Settings

Once connected, you'll have some shipment and integration settings to adjust per your preferences.

Environment

Choose between a Production or Staging environment.

Default Mail Class

Choose the mail class you want Colorway on Demand to use for orders.

If you need to apply specific methods for certain orders, match your method names to their names in the Shipping Class Match section below.

After Import, Move To

Select the folder you want orders to be moved into after they are successfully sent to Colorway on Demand.

You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into when Colorway on Demand sends tracking details back.

Product Settings

For more information on what these product settings within the Colorway on Demand integration are for, please refer to the Print on Demand Product Settings guide.

Shipping Class Match

If the shipping methods you set up in your shopping cart(s) don't match the shipping method names Tribe Socks uses, they won't know what methods you intend for them to use. When this happens, the default mail class applied above will be used instead for all of your orders.

To tell Tribe Socks what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the shipping class match guide.

Sending Orders to Colorway on Demand

Getting your orders ready to send to Colorway on Demand will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.

Preparing Your Orders

The following details can be submitted for an order as either checkout data or order metadata.

Field Name Field Description
Currency Set the currency per order if different from the default GBP.
ShippingLabel Send a PDF file to be included as a shipping label on your order.
ShippingMethod Manually override the current shipping class match with a different shipping method.
ShippingAccount Send a shipping account number to Colorway on Demand with an order.
ShippingAccountZip The postal code associated with your shipping account.

If you are unfamiliar with checkout data, see the How to Work with Checkout Data guide.

Preparing Your Items

The following fields can be set as variations or item metadata for each item in an order.

Field Name Field Description
print_sku The Colorway on Demand product code for the item being ordered.
print_url Link to the artwork file. For multi-print items, use print_url_1 through print_url_3.
print_preview Preview of the artwork. For multi-print items, use print_preview_1 through print_preview_3. If there is no print_preview_1, then "image" will be sent as the print_preview.
print_location Set the location of the print. For multi-print items, use print_location_1 through print_location_3.
print_ppi Set pixels per inch for the print. For multi-print items, use print_ppi_1 through print_ppi_3. If not set, default is 150.
color or colour Set the color of the item.
size Set the size of the item.

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