Tribe Socks Integration
IN THIS GUIDE
Order Desk can submit your print on demand orders to Tribe Socks. As orders are fulfilled, the shipment info will automatically be pulled back into Order Desk and sent back to the original shopping cart.
This guide will explain how to set up and use the Tribe Socks integration.
To connect to Tribe Socks, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, find and click to enable the Tribe Socks integration.
Alternatively, search for Tribe Socks from the available integrations search:
Once enabled, enter your Tribe Socks Customer ID and API Key to connect.
To find your Tribe Socks Settings credentials, please contact your rep from Tribe Socks Settings. Order Desk support is not able to help with finding or resetting your Tribe Socks Settings credentials, as they are created and provided by [Integration].
Once connected, you will have a few settings where you can set your preferences for this integration.
Default Mail Class
Choose the mail class you want Tribe Socks to use for orders.
If you need to apply specific methods for certain orders, match your method names to their names in the Shipping Class Match section below.
After Import, Move To
Select the folder you want orders to be moved into after they are sent to Tribe Socks.
If you want to use a custom folder, create your own from Store Settings. See the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into when Tribe Socks sends shipment details back into Order Desk.
For more information on what the product settings within the Tribe Socks integration do, please read the Print on Demand Product Settings guide.
Shipping Class Match
If the shipping methods you set up in your shopping cart(s) don't match the shipping method names Tribe Socks uses, they won't know what methods you intend for them to use. When this happens, the default mail class applied above will be used instead for all of your orders.
To tell Tribe Socks what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the shipping class match guide.