Bay Photo Integration

Setup

To use the Bay Photo integration in Order Desk, you will need Bay Photo to approve you as a Fulfillment Partner prior to set up. 

Once that is taken care of, to enable the integration in Order Desk, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, find and enable the Bay Photo integration.

Alternatively, search for Bay Photo from the available integration search.

Enter your API Token from Bay Photo and connect the integration.

Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by Bay Photo.

Reset API Token

If your API token with Bay Photo Lab needs to be updated, scroll down to the bottom of your integration settings and click the Disconnect button. Then, go through the above setup process to integrate Bay Photo Lab again with your new API token.

Basic Settings

After Import, Move To

Select the folder you want orders to be moved into after they are successfully sent to Bay Photo.

You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into as Bay Photo sends back shipment details.

If Canceled, Move To

Select the folder you want orders to be moved into if they are canceled at Bay Photo.

Default Shipping Classes

Choose the shipping classes you want Bay Photo to use for your domestic, Canadian and International orders.

If you need to apply specific methods for certain orders, match your method names to Bay Photo's names in the Shipping Class Match section below.

Shipper Phone

Some shipping companies require a phone number. Add your phone number here as a backup in case a customer left theirs off the order.

Return Shipping ID

If Bay Photo has given you a Return Shipping ID for customized shipping labels, add that here.

This can also be set directly on an order. Details in the Preparing Orders section below.

Notification URL

Give this notification URL to Bay Photo. They will use it to connect to your Order Desk account and send shipment details back to your orders automatically.

Send Customer Email Address to Bay Photo

If you would like the customer's email address to be sent with the order details, select this option.

Don't Send Image Crop Data to Bay Photo

Enable this setting if you are rendering your artwork images to size or aspect ratio and you do not need Bay Photo to crop or rotate the images before printing. 

If you leave this disabled, Order Desk will apply the default crop and rotate information on your items unless specified on a per-item basis. Default information and how to override it are explained in more detail below.

Product Settings

For more information on what the product settings within the Bay Photo integration do, please read the Print on Demand Product Settings guide.

Shipping Class Match

If the shipping methods you set up in your shopping cart(s) don't match the shipping method names Bay Photo uses, they won't know what methods you intend for them to use. When this happens, the default mail classes applied above will be used instead for all of your orders.

To tell Bay Photo what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the shipping class match guide.

Custom Details for Bay Photo

Getting your orders ready to send to Bay Photo will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.

Order Level Details

Bay Photo will not accept the same order twice so be careful that it only gets submitted once.

All orders will be submitted with the drop ship value set to true to remove branding and the pickup value set to false.

If you'd like to send custom data about the order to Bay Photo, you can set the following checkout data field:

If you are unfamiliar with checkout data, please read the How to Work with Checkout Data guide.

Item Level Details

The following fields can be set as variations or item metadata for each order item. Replace "x" with a value specified in the table, i.e. print_url_1 or print_url_2.