IN THIS GUIDE
Order Desk can submit your print on demand orders to Printverse. When Printverse fulfills your orders, the shipment info will be pulled back into Order Desk automatically and sent back to the original shopping cart, if your store is set up for this.
This guide explains how to set up and begin using the Printverse integration.
To connect to your Printverse account, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, look for and enable the Printverse integration.
Alternatively, search for Printverse in the available integrations search.
Once enabled, give your webhook URL to your Printverse account rep, then enter your Printverse credentials and click to connect.
Once connected, you can set your preferences for this integration in the integration settings.
After Import, Move To
Choose the folder where orders should be moved to after they are successfully sent to Printverse.
You can choose the default Prepared folder for this, or create your own folders in your Store Settings. Read the Working with Folders guide for more information.
After Shipment, Move To
Choose the folder where orders should be moved to as Printverse sends tracking details back.
Default Shipping Class
Set the default shipping class for your submissions. You can set a custom method and code on individual orders if necessary, details below.
Set the email address Printverse should use for any orders that don't have one included.
This URL allows Printverse to send tracking details back to Order Desk as they ship your orders. Please copy this URL and give it to Printverse to apply to your account.
If you connect the same Printverse account to more than one Order Desk store, you will need to setup some redirects so when the shipment info comes back from Printverse, it will find its way to the right Order Desk store.
In your primary store, where the first connection to Printverse was made, you will see Setup Redirects. Click this link to open your Webhook Redirection List. Then, in your other Order Desk stores that are also connected to the same Printverse account, find the Notification URL:
Copy this URL and paste it into the Setup Redirects field in your main store. Add one URL per line, making sure all notification URLs from your other Order Desk stores are included.
Default Return Address
Set your default return address for Printverse to use on your order shipments.
If you need to customize the return address for certain orders, you can save different return addresses to your Store Settings and then use a rule to set the return address to specific orders. If a return address is not added to the order, the default address set here in the Printverse settings will be used.
For information on adding additional return addresses and applying them to specific orders with a rule, read the Store Settings guide.
For more information on what the product settings within the Printverse integration do, please read the Print on Demand Product Settings guide.
Sending Orders to Printverse
Getting your orders ready to send to Printverse takes some setup time. For detailed instructions on how to use Order Desk with your print on demand orders, please take a few moments to read through the Print on Demand Fulfillment guide.
Preparing Your Orders
The following details can be submitted for an order as either checkout data or order metadata.
|Field Name||Field Description|
|PackingSlip|| URL for the PDF to be included as the packing slip with the order. Details here.
|Insert||Must be pre-approved by Printverse.|
||If you have a custom ship to method|
|ShipToCode||If you have a custom ship to code|
If you are unfamiliar with checkout data, see the How to Work with Checkout Data guide.
Preparing Your Items
The following fields can be set as variations or item metadata for each order item. Replace "x" with a value specified in the table.
|Field Name||Field Description|
|print_sku||Required. Printverse product code for the item. You can get codes and templates from this link.|
|print_url||Required. URL of the artwork file.|
|printverse_print_url||Optional. Custom print_url that only applies to Printverse.|
Custom Shipping Options
For custom shipping, set ShippingCarrier and ShippingMethod fields in the checkout data of your orders to override the defaults you selected in the integration settings.
Valid carriers are USPS, FEDEX, UPS, USPSMailInnovations, DHL, DHL Global Mail, and DHL Global Mail International
You can see all valid service codes here.