Printverse Integration

IN THIS GUIDE

Overview
Setup
Integration Settings
Product Settings
Shipping Class Match
Sending Orders to Printverse

Overview

Order Desk can submit your print on demand orders to Printverse. When Printverse fulfills your orders, the shipment info will be pulled back into Order Desk automatically and sent back to the original shopping cart, if your store is set up for this.

This guide explains how to set up and begin using the Printverse integration.

Setup

To connect to your Printverse account, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, look for and enable the Printverse integration. 

Alternatively, search for Printverse from the available integration search. 

Once enabled, give your webhook URL to your Printverse account rep, then enter your Printverse credentials and click to connect. Both Production and Staging environments are supported. 

Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by Printverse.

Integration Settings

Once connected, you can set your preferences for this integration in the integration settings.

After Import, Move To

Choose the folder where orders should be moved to after they are successfully sent to Printverse.

You can choose the default Prepared folder for this, or create your own folders in your Store Settings. Read the Working with Folders guide for more information.

After Shipment, Move To

Choose the folder where orders should be moved to as Printverse sends tracking details back.

Default Shipping Class

Set the default shipping class you want Printverse to use for your orders. If you need to apply specific methods for certain orders, match your method names to Printverse's names in the Shipping Class Match section below.

You can also set a custom method and code on individual orders if necessary. See the Preparing Your Orders section below for details.

Backup Email

Set the email address Printverse should use for any orders that don't have one included.

Notification URL

This URL allows Printverse to send tracking details back to Order Desk as they ship your orders. Please copy this URL and give it to Printverse to apply to your account.

Setup Redirects

If you connect the same Printverse account to more than one Order Desk store, you will need to setup some redirects so when the shipment info comes back from Printverse, it will find its way to the right Order Desk store.

In your primary store, where the first connection to Printverse was made, you will see  Setup Redirects. Click this link to open your Webhook Redirection List. Then, in your other Order Desk stores that are also connected to the same Printverse account, find the Notification URL:

Copy this URL and paste it into the Setup Redirects field in your main store. Add one URL per line, making sure all notification URLs from your other Order Desk stores are included.

Default Return Address

Set your default return address for Printverse to use on your order shipments.

If you need to customize the return address for certain orders, you can save different return addresses to your Store Settings and then use a rule to set the return address to specific orders. If a return address is not added to the order, the default address set here in the Printverse settings will be used.

For information on adding additional return addresses and applying them to specific orders with a rule, read the Store Settings guide.

Product Settings

For more information on what the product settings within the Printverse integration do, please read the Print on Demand Product Settings guide.

Shipping Class Match

Using the shipping class match feature, you can match as many different shipping methods as you offer to the methods Printverse uses to ensure your customers are getting the closest shipping option to what they selected at checkout.

For information on how to set up your shipping preferences, please read the shipping class match guide.

Sending Orders to Printverse

Getting your orders ready to send to Printverse will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.

Preparing Your Orders

The following details can be submitted for an order as either checkout data or order metadata.

Field Name Field Description
PackingSlip URL for the PDF to be included as the packing slip with the order. Details here.
Insert Use if instructed to do so. This must be pre-approved by Printverse.
ShipToMethod
This is the Printverse carrier code. Set the Ship Method carrier provided to you by Printverse if you need to override the Default Shipping Class and Shipping Class Matches you have set up in the settings above. You must also use ShipToCode with this.
ShipToCode This is the Printverse shipping method. Set the Ship Code method provided to you by Printverse if yo need to override the Default Shipping Class and Shipping Class Matches you have set up in the settings above. You must also use ShipToMethod with this.

If you are unfamiliar with checkout data, see the How to Work with Checkout Data guide.

Preparing Your Items

The following fields can be set as variations or item metadata for each order item.

Field Name Field Description
print_sku Required. Printverse product code for the item. Codes and templates can be found here.
print_url Required. URL of the artwork file. Up to 2 URLs accepted for multi-print items, formatted as print_url_1 and print_url_2. 
printverse_print_url Optional. Custom print_url that only applies to Printverse.

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