Order Desk can send your orders to Dimona for fulfillment. As Dimona fulfills your orders, shipment details will automatically be added to your orders in Order Desk and, if your store is set up for it, sent back to the original shopping cart.
Integration Setup
To enable Dimona in your Order Desk store, click Manage Integrations. Under the Print on Demand tab, find and enable Dimona.
You can also search for Dimona using the available integration search.
Once the integration is enabled, enter your Dimona API Token, then click to connect.
Order Desk can’t find or reset your Dimona credentials. You’ll need to get them directly from Dimona.
Settings
Once you’re connected, you can adjust the following settings for the integration.
After Import, Move To
Select the folder where orders should be moved after they’re successfully sent to Dimona.
You can use one of your store’s default folders or create your own. See the Working with Folders guide for more information.
After Shipment, Move To
Select the folder where orders should be moved after Dimona sends shipment details back to Order Desk.
Default Mail Class
Select the shipping class you want Dimona to use by default. Order Desk will use this mail class when the shipping method on an order doesn’t exactly match a method used by Dimona and hasn’t been mapped through Shipping Class Match.
To use different shipping methods for specific orders, match your shipping method names with the methods Dimona uses in the Shipping Class Match section below.
Return Address
Set the default return address you want Dimona to use for your orders.
You’ll need to set a return address to make sure your orders submit to Dimona without errors.
Product Settings
For details about what these settings do and how to use them, see the Print on Demand Product Settings guide.
Shipping Class Match
The shipping methods in your shopping cart may not use the same names as the methods available through Dimona. Use Shipping Class Match to connect your shipping method names with the corresponding methods used by Dimona. If Order Desk can’t find a match, it will use the Default Mail Class selected above.
For help setting up your shipping preferences, see the Shipping Class Match guide.
Custom Details for Dimona
Preparing orders for Dimona takes some initial setup. For a detailed walkthrough of using Order Desk with print on demand orders, see the Print on Demand Fulfillment guide.
Preparing Your Items
You can set the following fields as variations or item metadata on each order item.
Fields ending in _x can be used for up to two print files. Replace x with the number of the corresponding print file, such as 1 or 2.
| Field Name | Field Description |
|---|---|
| print_sku | The Dimona garment code. |
| print_url_x | A link to the artwork file. You can add up to two, such as print_url_1 and print_url_2. |
| print_location_x | The location on the item where the artwork should be printed. Each artwork file should have a corresponding print location, such as print_location_1 or print_location_2. |
| print_preview_x | A link to the preview image for the artwork. For items with multiple print files, use print_preview_1 and print_preview_2. |
Preparing Order Details
You can set the following field as checkout data or order metadata to change what gets sent to Dimona.
| Field Name | Field Value |
|---|---|
| package_insert_x | Adds a package insert to the order. Replace x with 1, 2, or 3. |
If checkout data is new to you, see the How to Work with Checkout Data guide.