Savi Customs Integration
Order Desk can submit your print on demand orders to Savi Customs . As orders are fulfilled, the shipment info will automatically be pulled back into Order Desk and sent back to the original shopping cart.
IN THIS GUIDE
Setup
Integration Settings
Product Settings
Shipping Class Match
Sending Orders to Savi Customs
Setup
To connect to Savi Customs, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, find and click to enable the Savi Customs integration.
Alternatively, search for Savi Customs from the available integrations search.
Enter your Savi Customs Vendor ID, then click to connect:
Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by Savi Customs.
Integration Settings
Once connected, you will have a few settings where you can set your preferences for this integration.
After Import, Move To
Select the folder you want orders to be moved into after they are sent to Savi Customs.
If you want to use a custom folder, create your own from Store Settings. See the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into when Savi Customs sends shipment details back into Order Desk.
Default Return Address
Set your default return address for Savi Customs to use on your order shipments.
If you need to customize the return address for certain orders, you can save different return addresses to your Store Settings and use a rule to set the return address on specific orders. If a return address is not added to the order, the default address set here in the Savi Customs settings will be used.
For information on adding additional return addresses and applying them to specific orders with a rule, read the Store Settings guide.
Product Settings
For more information on what the product settings within the Savi Customs integration do, please read the Print on Demand Product Settings guide.
Sending Orders to Savi Customs
Getting your orders ready to send to Savi Customs will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.
Preparing Your Orders
The following details can be submitted for an order as either checkout data or order metadata.
| Field Name | Field Description |
| PoNumber | Use to set the PO Number. |
| PackingSlip | URL for the packing slip you'd like included with the order. |
| ShippingLabel | URL for the order's shipping label. |
| ShippingAccount | Use to set the shipping account number. |
| ShippingAccountZip | Use to set the shipping account zip code. |
| ShippingAccountCountry | Use to set the shipping account country. |
| PreferredDeliveryDate | Use to set the preferred delivery date for your order. |
If you are unfamiliar with checkout data, see the How to Work with Checkout Data guide.
Preparing Your Items
The following fields can be set as variations or item metadata for each order item.
| Field Name | Field Description |
| PrintSku | Savi Customs's product code/SKU for the item. |
| PrintUrlx | Link to your artwork file so Savi Customs can print it. Up to 5 (e.g. PrintUrl1, PrintUrl2). |
| PrintLocationx | Location of the printed image on the item. Up to 5 (e.g. PrintLocation1, PrintLocation2). Value defaults to Front. |
| PrintPreviewx | Preview for the image to be printed on the item. Up to 5 (e.g. PrintPreview1, PrintPreview2). |
| PrintType | Sets print type. Value defaults to sublimation. |
| Size | Item size. |
| Color | Item color. |
| CustomText | Use to pass custom text. |
| HtsCode | Use to pass item hts code. |
| CountryOfOrigin | Set country of origin. |
| CustomsDeclaredValue | Set customes declared value. |
| Note | Use to pass internal note. |