Knitwise Integration

IN THIS GUIDE

Setup
Integration Settings
Manual Imports
Product Settings
Shipping Class Match
Sending Orders to Knitwise

Setup

To connect to Knitwise, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, find and click to enable the Knitwise integration.

Alternatively, search for Knitwise from the available integrations search.

Enter your Knitwise credentials, then click to connect:

Please note that Order Desk isn’t able to provide your credentials, as they can only be provided by Knitwise. To obtain your Access Token, send an email to support@knitwise.com with the subject line OrderDesk API Key Request.

Integration Settings

Once connected, you will have a few settings where you can set your preferences for this integration.

Knitwise Help

Knitwise Help

Click Need Help Getting Started? to access helpful resources for using Knitwise.

After Import, Move To

Select the folder you want orders to be moved into after they are sent to Knitwise.

If you want to use a custom folder, create your own from Store Settings. See the Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into when Knitwise sends shipment details back into Order Desk.

If Canceled, Move To

Select the folder you want orders to be moved to if they are canceled at Knitwise.

Manual Imports

Request Product Download

Click to import your Knitwise inventory items into Order Desk.

View Inventory Items

Click to view your available Knitwise inventory items.

Product Settings

For more information on what the product settings within the Knitwise integration do, please read the Print on Demand Product Settings guide.

Shipping Class Match

If the shipping methods you set up in your shopping cart(s) don't match the shipping method names Knitwise uses, they won't know what methods you intend for them to use. When this happens, the default mail class applied above will be used instead for all of your orders.

To tell Knitwise what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the shipping class match guide.

Sending Orders to Knitwise

Getting your orders ready to send to Knitwise will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.

Preparing Your Items

The following fields can be set as variations or item metadata for each order item.

Field Name	Field Description
print_url	Link to your artwork file so Knitwise can print it.
knitwise_product_id	Knitwise's product code/SKU for the item.
print_size	Size of the image on your item.
knitwise_size_category	Item size.