Taylor Integration

Order Desk can import orders from your shopping cart(s), sync in your item details and then automatically send them to Taylor. When orders are shipped, the tracking details will be sent back to Order Desk automatically.

Setup

To enable the integration, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, find and enable the Taylor integration. 

Alternatively, search for Taylor from the available integration search.

Once you've enabled the integration, you'll be presented with a webhook that will need to be entered in your Taylor account to allow Order Desk to receive shipment information for your orders. This link will also be available in the integration settings at the next step.

To finish connecting, choose your Environment (Production for live orders and Staging for test orders) and enter your Taylor API Keys and click Save Changes:

Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by Taylor.

Integration Settings

Once connected, you'll have some shipment and integration settings to adjust per your preferences.

Taylor Help

Click Need Help Getting Started? for access to helpful resources for using Taylor.

Environment

Indicates which environment (either Production or Staging) your integration is currently in. Environment selection can be done from the connection page.

After Import, Move To

Select the folder you want orders to be moved into after they are successfully sent to Taylor.

You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into when Taylor sends tracking details back.

If Canceled, Move To

Select the folder you want orders to be moved into if they are cancelled at Taylor.

Default Mail Class

Choose the shipping class you want Taylor to use for your orders.

If you need to apply specific methods for certain orders, match your method names to the names Taylor uses in the Shipping Class Match section below.

Shipment Webhook URL

You will need to set this webhook URL in your Taylor account for Order Desk to download your shipment notifications. 

Product Settings

For more information on what these product settings within the Taylor integration are for, please refer to the Print on Demand Product Settings guide.

Shipping Class Match

Using the shipping class match feature, you can match as many different shipping methods as you offer to the methods Taylor uses to ensure your customers are getting the closest shipping option to what they selected at checkout.

For information on how to set up your shipping preferences, please read the shipping class match guide.

Sending Orders to Taylor

For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.

Item Details

The following fields can be set as variations or item metadata for each item in an order.