Prodigi Integration

Setup

To connect to Prodigi, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, find and click to enable the Prodigi integration.

Alternatively, search for Prodigi from the available integrations search:

On the Prodigi setup page, enter the API Key provided to you by Prodigi.

To find your Prodigi credentials, please contact your rep from Prodigi. Order Desk support is not able to help with finding or resetting your Prodigi credentials, as they are created and provided by Prodigi.

Integration Settings

Once connected, you will have a few settings where you can set your preferences for this integration.

After Import, Move To

Select the folder you want orders to be moved into after they are sent to Prodigi.

If you want to use a custom folder, create your own from Store Settings. Read the Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into when Prodigi sends shipment details back into Order Desk.

If Canceled, Move To

Select the folder you want orders to be moved into if they are cancelled at Prodigi.

Default Shipping Class

Select the default shipping class you want Prodigi to use for your orders. The shipping method chosen here will be used for all orders where the method on the order does not match any of Prodigi's shipping method names. 

If you need to apply specific methods for certain orders, match your method names to Prodigi's names in the Shipping Class Match section below.

Product Settings

For more information on what the product settings within the Prodigi integration do, please read the  Print on Demand Product Settings guide.

Shipping Class Match

The shipping methods that you have set up in your shopping cart(s) may not match the methods that Prodigi uses. To make sure your shipping preferences are sent through to Prodigi with each order, match your methods to theirs in the shipping class match feature. If matches aren't made, Prodigi will use your default preferences set above.

To learn in more detail about how to set up your shipping class matches, see the shipping class match guide.

Sending Orders to Prodigi

For a detailed walkthrough on how to set up your items and orders for Prodigi, please take a few minutes to read through the Print on Demand Fulfillment guide. Once you understand how this process works, you can set up your Order Desk store to automatically prepare and send your orders to Prodigi for you.