IN THIS GUIDE
Order Desk can import orders from your shopping cart(s), sync in your print details and then automatically send them on to Hoplix for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart if your store is set up for it.
This guide explains how to set up and use the Hoplix integration.
To connect to Hoplix, click on the Manage Integrations link under the Integrations menu in the left sidebar, and under the Print on Demand tab find and enable Hoplix.
Once enabled, enter your Hoplix API Key and Secret then click to connect.
Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by Hoplix.
Once connected, you will have a few settings where you can set your preferences for this integration.
After Import, Move To
Select the folder you want orders to be moved into after they are successfully sent to Hoplix.
You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into after Hoplix sends shipment details back to Order Desk.
Default Mail Class
Select the default mail class you want Hoplix to use for your orders. The shipping method chosen here will be used for all orders where the method on the order does not match any of Hoplix's shipping method names.
If you need to apply specific methods for certain orders, match your method names to Hoplix's names in the Shipping Class Match section below.
Default Payment Type
Select your default payment type for Hoplix orders. This can be changed on a per-order basis using the Custom Order Details.
For more information on what these product settings within the Hoplix integration are for, please refer to the Print on Demand Product Settings guide.
Shipping Class Match
The shipping methods that you have set up in your shopping cart(s) may not match the methods that Hoplix uses. To make sure your shipping preferences are sent through to Hoplix with each order, match your methods to theirs in the shipping class match feature. If matches aren't made, Hoplix will use your default preference set above.
To learn in more detail about how to set up your shipping class matches, see the shipping class match guide.
Custom Details for Hoplix
Getting your orders ready to send to Hoplix will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.
Custom Order Details
The following details can be submitted for an order as either checkout data or order metadata.
|Field Name||Field Description|
|payment_method||Set credit card or wallet if different from your default setting.|
Custom Item Details
To find the print details for your products, click the View Available Products link at the top of the integration settings page.
Set the Campaign ID on the following page to view your products.
The following fields can be set as variations or item metadata for each item in an order.
|Field Name||Field Description|
|campaign_id/print_design_id||Set the campaign_id for the item. When using the campaign_id, there is no need to include a print_url on the item.|
|print_sku||Hoplix product code for the item.|
|color||Set the color.|
|size||Set the size.|
|print_url_1||Link to the artwork file that should be printed on the front of the item. When using the print_urls, there's no need to include a campaign_id on the item.|
|print_url_2||Link to the artwork file that should be printed on the back of the item. When using the print_urls, there's no need to include a campaign_id on the item.|
|print_location_1||Set as "front" or "back". Defaults to "front" and is not needed if your print_url_1 is intended for the front.|
|print_location_2||Set as "front" or "back". Defaults to "back" and is not needed if your print_url_2 is intended for the back.|
Please note that the orders are sent to different end-points in Hoplix depending on whether the campaign_id is used or the print_urls are used. With that in mind, every item in the order should either use a campaign_id or print_urls. It wouldn't be possible to have items that use both in the same order.