IN THIS GUIDE
Order Desk can submit your print on demand orders to Uncommon. As orders are fulfilled, the shipment info will automatically be pulled back into Order Desk and sent back to the original shopping cart.
This guide will explain how to set up and use the Uncommon integration.
To connect to Uncommon, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, find and click to enable the Uncommon integration.
Alternatively, search for Uncommon from the available integration search.
Choose from a Production (live) or Staging (test) environment. Then collect your Vendor Account ID, API Key, and Vendor Name, Email and Phone and enter them into their respective fields to connect.
If you don't have your Vendor Name, Email and Phone available immediately, you can add this information later in your Integration Settings. Uncommon does require this information to accept orders.
Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by Uncommon.
Once connected, you will have a few settings where you can set your preferences for this integration.
This will reflect what you chose on the connection page. Click the respective link to change into the alternate environment.
Default Mail Class
Choose the mail class you want Uncommon to use for orders.
If you need to apply specific methods for certain orders, match your method names to their names in the Shipping Class Match section below.
Default Intl Mail Class
Choose the mail class you want Uncommon to use specifically for international orders.
After Import, Move To
Select the folder you want orders to be moved into after they are sent to Uncommon.
If you want to use a custom folder, create your own from Store Settings. See the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into when Uncommon sends shipment details back into Order Desk.
If Job Rejected, Move To
Select the folder you want orders to be moved into if a job is rejected by Uncommon.
If you didn't add this information in your integration setup, add your Vendor Name, Email and Phone Number. Uncommon requires this vendor information to accept orders.
For more information on what the product settings within the Uncommon integration do, please read the Print on Demand Product Settings guide.
Shipping Class Match
If the shipping methods you set up in your shopping cart(s) don't match the shipping method names Uncommon uses, they won't know what methods you intend for them to use. When this happens, the default mail class applied above will be used instead for all of your orders.
To tell Uncommon what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the shipping class match guide.
Sending Orders to Uncommon
Getting your orders ready to send to Uncommon will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.
Preparing Your Items
The following fields can be set as variations or item metadata for each order item.
|Field Name||Field Description|
|print_url||Link to your artwork file.|
|print_sku||Uncommon's product code/SKU for the item.|