Picanova Integration

IN THIS GUIDE

Overview
Setup
Integration Settings
Product Settings
Sending Orders to Picanova

Overview

Order Desk can import orders from your shopping cart(s), sync in your print details and then automatically send them on to Picanova for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart.

This guide explains how to set up and use the Picanova integration.

Setup

To connect to Picanova, click on the Manage Integrations link under the Integrations menu in the left sidebar, and under the Print on Demand tab find and enable Picanova.

Alternatively, search for Picanova from the available integration search.

Enter Picanova API Username and API Key. You can add just your US credentials or your European credentials as well. Picanova requires different API credentials for the US and EU integrations.

Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by Picanova.

Integration Settings

After Import, Move To

Select the folder you want orders to be moved into after they are successfully sent to Picanova.

You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into after Picanova sends shipment details back to Order Desk.

Webhook URL

You will need to set this webhook URL in your Picanova account for Order Desk to download your shipment notifications.

Product Settings

For more information on what these product settings within the Picanova integration are for, please refer to the Print on Demand Product Settings guide.

Sending Orders to Picanova

Getting your orders ready to send to Picanova will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.

Preparing Your Items

The following fields can be set as variations or item metadata for each item in an order.

Field Name	Field Description
print_sku	Picanova's product code for the item.
print_url	Link to your artwork file.
print_design_id	If you have already set up your products at Picanova, set the Picanova SKUs as your print_design_id. The print_design_id should be used instead of the print_url and print_sku.
print_option_name	Set up to 5 option names on an item as print_option_name_1 through print_option_name_5. Use with print_option_value. Note: These names are case-sensitive, and should be added exactly as they are listed in Picanova. (Example: Canvas border instead of canvas border, Hanger Set for Canvas instead of hanger set for canvas, etc.)
print_option_value	Set up to 5 option values on an item as print_option_value_1 through print_option_value_5. Use with print_option_name. Note: These names are case-sensitive, and should be added exactly as they are listed in Picanova. (Example: Folded instead of folded, Floating Frame White instead of floating frame white, etc.)