Clothes2order Integration

Order Desk can submit your print on demand orders to Clothes2order. As Clothes2order fulfills your orders, the shipment info will automatically be pulled back into your orders here in Order Desk and sent back to the original shopping cart if your store is set up for that.

IN THIS GUIDE

Setup
Integration Settings
Product Settings
Shipping Class Match
Sending Orders to Clothes2order

Setup

To connect to Clothes2order, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, find and click to enable the Clothes2order integration.

Alternatively, search for Clothes2order from the available integrations search:

On the Clothes2order setup page, choose your environment, either Production (live) or Staging test), and enter the API Key provided to you by Clothes2order.

To find your Clothers2order credentials, please contact your rep from Clothers2order. Order Desk support is not able to help with finding or resetting your Clothers2order credentials, as they are created and provided by Clothers2order.

Integration Settings

Once connected, you will have a few settings where you can set your preferences for this integration.

Environment

Select the environment the store should be in: Production for live or Staging for test.

Default Shipping Class

Select the default shipping class you want Clothes2order to use for your orders. The shipping method chosen here will be used for all orders where the method on the order does not match any of Clothes2order's shipping method names.

If you need to apply specific methods for certain orders, match your method names to Clothes2order's names in the Shipping Class Match section below.

After Import, Move To

Select the folder you want orders to be moved into after they are sent to Clothes2order.

If you want to use a custom folder, create your own from Store Settings. Read the Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into when Clothes2order sends shipment details back into Order Desk.

Product Settings

For more information on what the product settings within the Clothes2order integration do, please read the Print on Demand Product Settings guide.

Shipping Class Match

The shipping methods that you have set up in your shopping cart(s) may not match the methods that Clothes2order uses. To make sure your shipping preferences are sent through to Clothes2order with each order, match your methods to theirs in the shipping class match feature. If matches aren't made, Clothes2order will use your default preferences set above.

To learn in more detail about how to set up your shipping class matches, see the shipping class match guide.

Sending Orders to Clothes2order

Getting your orders ready to send to Clothes2order will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.

Preparing Your Items

The following fields can be set as variations or item metadata for each order item.

Field Name Field Description
print_sku Clothes2order's product code for the item.
print_url Publicly accessible link to your artwork file. Can use up to 5 for items with multiple prints ( eg. print_url_1, print_url_2, etc.)
print_location Location of the print that coincides with corresponding print_url field (print_url_1 and print_location_1, etc.) Default is 4. Position code reference here.
print_width Image width in cm that coincides with corresponding print_url field. If not set or greater than the maximum size for a position, the maximum size will be used. See the position codes page for full list of maximum sizes.
print_type Set ‘print’ (for multi colour print), ‘print_1colour’ (for single colour print) or ’embroidery’ (for embroidery) so it coincides with corresponding print_url field. Default is print.

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