My Direct Art Integration

Setup

To connect to My Direct Art, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, find and click to enable the My Direct Art integration.

Once enabled, enter your My Direct Art Customer and Billing ID and click to connect.

To find your My Direct Art credentials, please contact your rep from My Direct Art. Order Desk support is not able to help with finding or resetting your My Direct Art credentials, as they are created and provided by My Direct Art.

Integration Settings

Once connected, you will have a few settings where you can set your preferences for this integration.

Default Mail Class

Choose the mail class you want My Direct Art to use for orders.

If you need to apply specific methods for certain orders, match your method names to their names in the Shipping Class Match section below.

After Import, Move To

Select the folder you want orders to be moved into after they are sent to My Direct Art.

If you want to use a custom folder, create your own from Store Settings. See the Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into when My Direct Art sends shipment details back into Order Desk.

Default Return Address

Set your default return address for My Direct Art to use on your order shipments.

If you need to customize the return address for certain orders, you can save different return addresses to your Store Settings and use a rule to set the return address on specific orders. If a return address is not added to the order, the default address set here in the My Direct Art settings will be used.

For information on adding additional return addresses and applying them to specific orders with a rule, read the Store Settings guide.

Product Settings

For more information on what the product settings within the My Direct Art integration do, please read the Print on Demand Product Settings guide.

Shipping Class Match

If the shipping methods you set up in your shopping cart(s) don't match the shipping method names My Direct Art uses, they won't know what methods you intend for them to use. When this happens, the default mail class applied above will be used instead for all of your orders.

To tell My Direct Art what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the shipping class match guide.

Sending Orders to My Direct Art

Getting your orders ready to send to My Direct Art will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.

Preparing Your Items

The following fields can be set as variations or item metadata for each order item.