IN THIS GUIDE
Order Desk can submit your print on demand orders to MyDirectArt. As orders are fulfilled, the shipment info will automatically be pulled back into Order Desk and sent back to the original shopping cart.
This guide will explain how to set up and use the MyDirectArt integration.
To connect to MyDirectArt, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, find and click to enable the MyDirectArt integration.
Once enabled, enter your MyDirectArt Customer and Billing ID and click to connect.
To find your MyDirectArt credentials, please contact your rep from MyDirectArt. Order Desk support is not able to help with finding or resetting your MyDirectArt credentials, as they are created and provided by MyDirectArt.
Once connected, you will have a few settings where you can set your preferences for this integration.
Default Mail Class
Choose the mail class you want MyDirectArt to use for orders.
If you need to apply specific methods for certain orders, match your method names to their names in the Shipping Class Match section below.
After Import, Move To
Select the folder you want orders to be moved into after they are sent to MyDirectArt.
If you want to use a custom folder, create your own from Store Settings. See the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into when MyDirectArt sends shipment details back into Order Desk.
Default Return Address
Set your default return address for MyDirectArt to use on your order shipments.
If you need to customize the return address for certain orders, you can save different return addresses to your Store Settings and use a rule to set the return address on specific orders. If a return address is not added to the order, the default address set here in the MyDirectArt settings will be used.
For information on adding additional return addresses and applying them to specific orders with a rule, read the Store Settings guide.
For more information on what the product settings within the MyDirectArt integration do, please read the Print on Demand Product Settings guide.
Shipping Class Match
If the shipping methods you set up in your shopping cart(s) don't match the shipping method names MyDirectArt uses, they won't know what methods you intend for them to use. When this happens, the default mail class applied above will be used instead for all of your orders.
To tell MyDirectArt what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the shipping class match guide.
Sending Orders to MyDirectArt
Getting your orders ready to send to MyDirectArt will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.
Preparing Your Items
The following fields can be set as variations or item metadata for each order item.
|Field Name||Field Description|
|print_url||Link to your artwork file.|
|print_sku||MyDirectArt's product code/SKU for the item.|