Amplifier Integration

Overview

Order Desk can import orders from your shopping cart(s) and send them to Amplifier for fulfillment.

This guide explains how to set up and use the Amplifier integration for both regular and print on demand fulfillment.

Setup

To connect to Amplifier, click on the Manage Integrations link in the left sidebar and under the Fulfillment tab find and enable the Amplifier integration.

Once enabled, enter your Amplifier credentials to connect.

The API key can be created on your Account Page in Amplifier on the API Keys tab. Order Source Code will be provided by Amplifier.

Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by Amplifier.

Integration Settings

Default Mail Class

Choose the shipping class you want Amplifier to use for your orders.

If you need to apply specific methods for certain orders, match your method names to the names Amplifier uses in the Shipping Class Match section below.

After Import, Move To

Select the folder you want orders to be moved into after they are successfully sent to Amplifier.

You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into as Amplifier sends shipment details back to Order Desk.

Automatically Send Imported Orders to Amplifier

If selected, every order that is added to Order Desk will automatically be sent to Ampifier.

Select this setting only if all orders will be sent to Amplifier. If any orders will not be sent, or if you need a delay between when an order is imported into Order Desk and when it is sent to Amplifier do  not select this.

Currency Code

Set the currency code for your orders.

Partial Shipments

Enable this setting to allow Amplifier to send partial shipments.

Sync Amplifier Inventory

Enable this setting if you want your inventory stock counts to be pulled in from Amplifier.

For more information, see the How to Work with Inventory Counts guide.

Product Settings

For more information on what these product settings in the Amplifier integration are for and how to use them, read the Fulfillment Integration Product Settings guide.

Shipping Class Match

If the shipping methods you set up in your shopping cart(s) don't match the shipping method names AmplifierA uses, they won't know what methods you intend for them to use. When this happens, the default mail class applied above will be used instead for all of your orders.

To tell Amplifier what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the shipping class match guide.

Sending Orders to Amplifier

Regular Fulfillment

If you are sending regular orders for fulfillment, make sure the product SKU on your items coming in from your shopping cart matches the product SKU that Amplifier has for the same item. 

If it doesn't match, use the product code match feature or code replace to tell Order Desk the SKU that Amplifier needs to know.

Preparing Your Orders

The following fields can be set as checkout data or order metadata to specify what gets sent to Amplifier:

If you are unfamiliar with checkout data, please read the How to Work with Checkout Data guide.

Print on Demand Fulfillment

For a detailed walkthrough on how to set up your items for Amplifier, please take a few minutes to read through the Print on Demand Fulfillment guide. Once you understand how this process works, you can set up your Order Desk store to automatically prepare and send your orders to Amplifier for you.

The following fields can be set as variations or item metadata for each order item.