Harrier Integration
Order Desk can submit your print on demand orders to Harrier. When Harrier fulfills your orders, the shipment info will be pulled back into Order Desk automatically and sent back to the original shopping cart, if your store is set up for this.
IN THIS GUIDE
Setup
Integration Settings
Product Settings
Custom Details for Harrier
Setup
To connect to your Harrier account, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, look for and enable the Harrier integration.
Alternatively, search for Harrier from the available integration search.
Enter your Harrier FTP credentials and click to connect.
Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by Harrier.
Integration Settings
Once connected, you can set your preferences for this integration.
Default Mail Class
Select the mail class you want Harrier to use for your orders.
After Import, Move To
Choose the folder where orders should be moved to after they are successfully sent to Harrier.
You can choose the default Prepared folder for this, or create your own folders in your Store Settings. Read the Working with Folders guide for more information.
After Shipment, Move To
Choose the folder where orders should be moved to as Harrier sends tracking details back.
Notification URL
Please give this URL to your contact at Harrier. This is how they will notify Order Desk with tracking information as they ship your orders.
Product Settings
For more information on what the product settings within the Harrier integration do, please read the Print on Demand Product Settings guide.
Custom Details for Harrier
Getting your orders ready to send to Harrier will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.
Custom Order Details
The following details can be submitted for an order as either checkout data or order metadata.
| Field Name | Field Description |
| ProductionServiceLevel |
Default is standard. Enter required value if different from default. |
| Currency | Specify the currency being used on an order with a three-digit currency code. For example: USD, GBP, EUR. Defaults to GBP if not set. |
| IOSS | Send the IOSS number that you want to be used on the order to Harrier. If not set, the default IOSS number from the Store Settings will be used instead. |
If you are unfamiliar with checkout data, see the How to Work with Checkout Data guide.
Custom Item Details
The following fields can be set as variations or item metadata for each order item. Replace "x" with a value specified in the table.
| Field Name | Field Description |
| print_sku | Harrier item ID. |
| print_url | Link to the artwork file to be printed. If sending more than one file, use print_url_1 through print_url_4. Up to four files can be sent per item. |
Custom Shipping Details
If you need to set specific shipping methods on specific orders, use the following fields. These can be set with a rule using the Set Shipping Method action.
| Harrier Shipping Code | Order Desk Shipping Name |
| Standard | 48 Hour Service |
| TrackedSC-S | 48 Hour Tracked Signed |
| TrackedSC-NS | 48 Hour Tracked Unsigned |
| TrackedFC-S | 24 Hour Tracked Signed |
| TrackedFC-NS | 24 Hour Tracked Unsigned |
| IntTracked | International Tracked |
| Express | Express Delivery |
For more details on using the Rule Builder, please see this guide.