Tshirt & Sons Integration

Order Desk can submit your print on demand orders to Tshirt & Sons, a UK-based apparel printing firm. As Tshirt & Sons fulfills the orders, the shipment details will be sent back to Order Desk and on to the original shopping cart if your store is set up for it.


Integration Settings
Product Settings
Shipping Class Match
Sending Orders to Tshirt & Sons


To connect to your Tshirt & Sons account, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, look for and enable the Tshirt & Sons integration.

Once enabled, enter the API Token you received from Tshirt & Sons during the setup process and click to connect.

To find your Tshirt & Sons credentials, please contact your rep from Tshirt & Sons.  Order Desk support is not able to help with finding or resetting your Tshirt & Sons credentials, as they are created and provided by Tshirt & Sons.

Integration Settings

Once connected, you'll have a few settings to adjust in the Tshirt & Sons integration.

Default Mail Class

Select your preferred mail class. The shipping method selected will be used for all orders sent to Tshirt & Sons unless, where different, the shipping method on the order matches Tshirt & Sons' method name exactly.

If you need Tshirt & Sons to use a specific shipping method on an order by order basis rather than defaulting to the settings here, set your preferences in the Shipping Class Match section.

After Import, Move To

Select the folder you want orders to be moved into after they are successfully sent to Tshirt & Sons.

You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into as Tshirt & Sons sends back shipment details.

Default Offsets

Set your default print_xoffset_x and print_yoffset_x here.

To override these settings, do so on the individual items following the notes about custom details below.

Shipment Return Address

Set your default return address for Tshirt & Sons to use on your order shipments. This return address will be printed on all packages shipped within Great Britain. If the order does not have a phone number on it, the phone number here will be used.

If you need to customize the return address for certain orders, you can save different return addresses to your Store Settings and use a rule to set the return address on specific orders. If a return address is not added to the order, the default address set here in the Tshirt & Sons settings will be used.

For information on adding additional return addresses and applying them to specific orders with a rule, read the Store Settings guide.

Screen Printing

If you are using Tshirt & Sons for screen printing, enter your screen printing API.

Fore more information, please read the Tshirt & Sons Screen Printing Tool guide.

Product Settings

For more information on what the product settings within the Tshirt & Sons integration do, please read the Print on Demand Product Settings guide.

Shipping Class Match

If the shipping methods you set up in your shopping cart(s) don't match the shipping method names Tshirt & Sons uses, they won't know what methods you intend for them to use. When this happens, the default mail classes applied above will be used instead for all of your orders.

To tell Tshirt & Sons what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the shipping class match guide.

Sending Orders to Tshirt & Sons

Getting your orders ready to send to Tshirt & Sons will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.

Custom Details for Tshirt & Sons

There are some special details about Tshirt & Sons to consider.

  • The print_sku field is the first Style column in the Stock Spreadsheet.
  • Each print location requires the following fields:
    • print_url_x
    • print_preview_x (the image field will be used if nothing is provided)
    • print_location_x (front or back)
    • You may also set print_xoffset_1 and print_yoffset_1 (and _2). If nothing is set, the defaults in the integration settings will be used. Offsets are in MM from the top left of the print. Artwork will not be auto-centered.
  • Colors and sizes should be passed in the variation or metadata for each product. Both fields are required. Order Desk will handle size formatting. Color names will be lowercased and spaces will be converted to underscores.
  • All artwork must be supplied as a PNG with a transparent background and must be the actual size for print. Resolution should be 300dpi for best quality, although 200dpi can be accepted.

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