IN THIS GUIDE
Order Desk can import orders from your shopping cart(s), sync in your print details and then automatically send them to any printer using the OneFlow management software. When orders are shipped, the tracking details will be sent back to Order Desk automatically.
This guide will go over the OneFlow integration settings and features.
To connect to OneFlow, click on the Manage Integrations link in the left sidebar. Under the Print on Demand tab find and enable OneFlow.
Select your print provider and enter your OneFlow account credentials then click to connect.
If your provider is not listed, please contact Order Desk support with your destination provider key and your printer's logo. These will be added for selection.
Once you have successfully connected to the OneFlow integration, you will have some settings to go through to add your preferences.
After Import, Move To
Select the folder you want orders to be moved into after they are successfully sent to OneFlow.
You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into when OneFlow sends tracking details back.
If Canceled, Move To
Select the folder you want orders to be moved into if they are canceled at OneFlow.
Default Carrier Code
Set the default carrier code you want your printer to use for your orders. This will be provided by your print provider.
Default Carrier Service
Set the default carrier service you want your printer to use for your orders. This will be provided by your print provider.
Default Shipping Alias
Set the default shipping alias you want your printer to use for your orders. This will be provided by your print provider.
Give this URL to your OneFlow provider. They will use it to connect to your Order Desk account and send shipment details back to your orders automatically.
Set your default return address for your print provider to use on your order shipments.
If you need to customize the return address for certain orders, you can save different return addresses to your Store Settings and then use a rule to set the return address to specific orders. If a return address is not added to the order, the default address set here in the OneFlow settings will be used.
For information on adding additional return addresses and applying them to specific orders with a rule, read the Store Settings guide.
For more information on what the product settings within the OneFlow integration do, please read the Print on Demand Product Settings guide.
Sending Orders to OneFlow
Sending orders to your printer through OneFlow will initially take some preparation before it can happen automatically. For complete instructions on how to use Order Desk with your print on demand orders, please take a few moments to read through the Print on Demand Fulfillment guide.
Preparing Your Orders
The following fields can be set as checkout data or order metadata to change what is sent to your printer for a specific order:
|Field Name||Field Description|
|PackingSlip||The URL of the PDF to be printed and included with the shipment. Details here.|
|MISCode||Field for storing MIS customer ID.|
|PrintType||Default to digital. Options are: digital or litho.|
|PONumber||Customer PO Number.|
|AdditionalInformation||Any information to be passed into the Additional Information field.|
|ShippingAlias||The shipping alias as supplied by your printer if different from the default. Will be used in preference to carrier code/service.|
|CarrierCode||The name for the carrier if different from the default.|
|CarrierService||The name for the carrier service if different from the default.|
|Tags||Enter a tag or tags for the order. Multiple tags should be separated by comma|
If you are unfamiliar with checkout data, please first read the How to Work with Checkout Data guide.
Preparing Your Items
The following fields can be set as variations or item metadata for each order item:
|Field Name||Field Description|
|print_sku||Your printer's product code for the item.|
|print_url||Link to artwork file for the item.|
|print_location||Location for artwork for multi-print items. Use print_location_1, print_location_2 to match to print_url_1, print_url_2, etc. "Front" will be used if not print_location field is added to an item.|
|Barcode||Customer specified barcode. Can be used if the barcode is already on the artwork provided.|
|Binding||Defaults to none. Options are: perfect, saddle, wiro, pur, threadSawn.|
|Folding||Defaults to none. Options are: half, gate, cross, concert, z, 2, 3, none.|
|ShrinkWrap||Enter 1 or True if the item should be shrink-wrapped.|
|StockID||Stock ID For Lookup (stock items only)|
|Tags||Enter a tag or tags for the order. Multiple tags should be separated by comma.|
|print_gift_x||Add gift notes to items using print_gift_1, print_gift_2, and so on.|
|print_note_x||If required by your OneFlow provider, sets the note attribute to items using print_note_1, print_note_2, and so on.|
|print_attributes_x||Add attributes to items using the format ATTRIBUTE NAME|ATTRIBUTE VALUE|
After submitting an Order to OneFlow, you'll have the opportunity to cancel the order or update the shipping address details (as well as shipping carrier and code details).
On the order details page, look for these two buttons under the order totals box on the right side of the page:
After the order has been shipped, these buttons will no longer be available.