HP Site Flow Integration

IN THIS GUIDE

Overview
Setup
Basic Settings
Product Settings
Sending Orders to HP Site Flow
Canceling Orders

Overview

Order Desk can import orders from your shopping cart(s), sync in your print details and then automatically send them to any printer using the HP Site Flow (previously OneFlow) management software. When orders are shipped, the tracking details will be sent back to Order Desk automatically.

This guide will go over the HP Site Flow integration settings and features.

Setup

To connect to HP Site Flow, click on the Manage Integrations link in the left sidebar. Under the Print on Demand tab find and enable HP Site Flow. Alternatively, search for it in the available search bar.

Select your print provider and enter your HP Site Flow account credentials then connect.

If your provider is not listed, please contact Order Desk support with your destination provider key and your printer's logo. These will be added for selection after which point you will be able to connect to your provider.

Basic Settings

Once you have successfully connected to the HP Site Flow integration, you will have some settings to go through to add your preferences.

After Import, Move To

Select the folder you want orders to be moved into after they are successfully sent to HP Site Flow.

You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into when HP Site Flow sends tracking details back.

If Canceled, Move To

Select the folder you want orders to be moved into if they are canceled at HP Site Flow.

Default Carrier Code

Set the default carrier code you want your printer to use for your orders. This will be provided by your print provider.

Default Carrier Service

Set the default carrier service you want your printer to use for your orders. This will be provided by your print provider.

Default Shipping Alias

Set the default shipping alias you want your printer to use for your orders. This will be provided by your print provider.

Postback URL

Give this URL to your HP Site Flow provider. They will use it to connect to your Order Desk account and send shipment details back to your orders automatically.

Store Information

Set your default return address for your print provider to use on your order shipments.

If you need to customize the return address for certain orders, you can save different return addresses to your Store Settings and then use a rule to set the return address to specific orders. If a return address is not added to the order, the default address set here in the HP Site Flow settings will be used.

For information on adding additional return addresses and applying them to specific orders with a rule, read the Store Settings guide.

Product Settings

For more information on what the product settings within the HP Site Flow integration do, please read the Print on Demand Product Settings guide.

Sending Orders to HP Site Flow

Sending orders to your printer through HP Site Flow will initially take some preparation before it can happen automatically. For complete instructions on how to use Order Desk with your print on demand orders, please take a few moments to read through the Print on Demand Fulfillment guide.

Preparing Your Orders

The following fields can be set as checkout data or order metadata to change what is sent to your printer for a specific order:

Field Name Field Description
PackingSlip The URL of the PDF to be printed and included with the shipment. Details here.
MISCode Field for storing MIS customer ID.
PrintType Default to digital. Options are: digital or litho.
PONumber Customer PO Number.
AdditionalInformation Any information to be passed into the Additional Information field.
ShippingAlias The shipping alias as supplied by your printer if different from the default. Will be used in preference to carrier code/service.
CarrierCode The name for the carrier if different from the default.
CarrierService The name for the carrier service if different from the default.
Tags Enter a tag or tags for the order. Multiple tags should be separated by comma

If you are unfamiliar with checkout data, please first read the How to Work with Checkout Data guide.

Preparing Your Items

The following fields can be set as variations or item metadata for each order item:

Field Name Field Description
print_sku Your printer's product code for the item.
print_url Link to artwork file for the item.
print_location Location for artwork for multi-print items. Use print_location_1, print_location_2 to match to print_url_1, print_url_2, etc. "Front" will be used if no print_location field is added to an item.
Barcode Customer specified barcode. Can be used if the barcode is already on the artwork provided.
Binding Defaults to none. Options are: perfect, saddle, wiro, pur, threadSawn.
Folding Defaults to none. Options are: half, gate, cross, concert, z, 2, 3, none.
ShrinkWrap Enter 1 or True if the item should be shrink-wrapped.
StockID Stock ID For Lookup (stock items only)
Tags Enter a tag or tags for the order. Multiple tags should be separated by comma.
print_gift_x Add gift notes to items using print_gift_1, print_gift_2, and so on.
print_note_x If required by your HP Site Flow provider, sets the note attribute to items using print_note_1, print_note_2, and so on.
print_attributes_x     Add attributes to items using the format ATTRIBUTE NAME|ATTRIBUTE VALUE

Canceling Orders

After submitting an order to HP Site Flow, you'll have the opportunity to cancel the order or update the shipping address details (as well as shipping carrier and code details).

On the order details page, look for buttons under the order totals box on the right side of the page that say Send Address Update to HP Site Flow or Cancel Order at HP Site Flow.

After the order has been shipped, these buttons will no longer be available.

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