Warehance Integration

Order Desk can send orders directly to Warehance then pull shipment details back into your orders here and send them to your shopping carts, if applicable.

Setup

To connect to Warehance, click on the Manage Integrations link in the left sidebar and under the Fulfillment tab find and enable the Warehance integration:

Alternatively, search for Warehance from the available integration search:

Once enabled, enter your Warehance API Key and click to connect:

Integration Settings

After you have connected the integration, you can apply any necessary details or preferences to the settings.

Store

Select the store where Order Desk should send your Warehance orders by default.

Warehouse

Select the warehouse where Order Desk should send your Warehance orders by default.

Default Mail Class

Choose the shipping class you want Warehance to use for your orders.

If you need to apply specific methods for certain orders, match your method names to the names Warehance uses in the Shipping Class Match section below.

After Import, Move To

Select the folder you want orders to be moved into after they are successfully sent to Warehance.

You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into as Warehance sends shipment details back to Order Desk.

If Canceled, Move To

Select the folder you want orders to be moved into if they are canceled at Warehance.

For more information, see the Working with Folders guide.

Inventory Management Settings

Sync Inventory

Enable if you want your inventory stock counts to be pulled in from Warehance. For more information, see the How to Work with Inventory Counts guide.

Sync Update Interval

If Sync Inventory is enabled, choose how often you want Order Desk to check Warehance for inventory updates.

Inventory Location Name

If you want to set a specific inventory location name for the products you have at Warehance, set that name here. As Warehance sends back reports, your custom name will be added as the location.

Product Settings

For more information on what these product settings in the Warehance integration are for and how to use them, read the Fulfillment Integration Product Settings guide.

Shipping Class Match

If the shipping methods you set up in your shopping cart(s) don't match the shipping method names Warehance uses, they won't know what methods you intend for them to use. When this happens, the default mail class applied above will be used instead for all of your orders.

To tell Warehance what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the shipping class match guide.

Order Desk supports the Warehance warehouse fulfillment solution. Orders can be submitted and tracking numbers will be pulled down. Inventory counts can also be synced into Order Desk.

Rules Reference

In addition to the general set of rule events and actions in Order Desk, Warehance includes a number of rule events and actions that are specific to the integration. These aren’t found directly on the integration page. Instead, you’ll need to use the Rule Builder to access them.

If you’re new to using rules in Order Desk, we recommend starting with our How to Work With Rules guide.

Rule Events

In addition to the general rule events available for all orders, the following events are specific to Warehance. To find them, type Warehance in the Event dropdown menu in the Rule Builder:

Rule Actions

Warehance also supports specific rule actions that you can apply to your orders. These can be found in the Actions dropdown by searching for Warehance: