Logiwa IO Integration

Order Desk can send orders directly to Logiwa IO then pull shipment details back into your orders here and send them to your shopping carts, if applicable.

Setup

To connect to Logiwa IO, click on the Manage Integrations link in the left sidebar and under the Fulfillment tab find and enable the Logiwa IO integration.

Alternatively, search for Logiwa IO from the available integration search.

Once enabled, enter your the email associated with your Logiwa IO account and password and click to connect.

After you have connected the integration, you can select preferences in the settings.

Integration Settings

Default Client

Select the default client you want Logiwa IO to use for your orders.

Default Order Type

Select the default order type you want Logiwa IO to use for your orders.

Default Warehouse

Select the default warehouse you want Logiwa IO to use for your orders.

Default Mail Class

Select the default mail class you want Logiwa IO to use for your orders.

Default Shipment Method

Choose the shipping method you want Logiwa IO to use for your orders.

If you need to apply specific methods for certain orders, match your method names to the names Logiwa IO uses in the Shipping Class Match section below.

After Import, Move To

Select the folder you want orders to be moved into after they are successfully sent to Logiwa IO.

You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into as Logiwa IO sends shipment details back to Order Desk.

Default Currency

Select the folder you want orders to be moved into if they are canceled at Logiwa IO.

For more information, see the Working with Folders guide.

Default Order Email

Set the default email for your orders in this field.

Automatically Send Imported Orders to Logiwa IO

If selected, every order that is added to Order Desk will automatically be sent to Logiwa IO.

Select this setting only if all orders will be sent to your fulfillment provider. If any orders will not be sent, or if you need a delay between when an order is imported into Order Desk and when it is sent do not select this.

Inventory Management Settings

Sync Inventory

Enable if you want your inventory stock counts to be pulled in from Logiwa IO.

For more information, see the How to Work with Inventory Counts guide.

Sync Update Interval

Choose how often you want Order Desk to check Logiwa IO for inventory updates.

Inventory Location Name

Set if using multiple fulfillment methods.

Reset Kit Inventory Counts to Zero Before Importing Inventory Levels

Select to override the current kit inventory count before importing updated inventory levels.

Product Code Match

For more information on what these product settings in the Logiwa IO integration are for and how to use them, read the Fulfillment Integration Product Settings guide.

Shipping Class Match

If the shipping methods you set up in your shopping cart(s) don't match the shipping method names Logiwa IO uses, they won't know what methods you intend for them to use. When this happens, the default mail class applied above will be used instead for all of your orders.

To tell Logiwa IO what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the shipping class match guide.

Custom Details

Logiwa IO can accept certain custom details about your orders and your items, listed here.

Order Details

The following details can be submitted for an order as either checkout data or order metadata.

If you are unfamiliar with checkout data, see the How to Work with Checkout Data guide.

Item Details

The following fields can be set as variations or item metadata for each order item.