Extensiv 3PL Warehouse Manager Integration

Many warehouses use software provided by Extensiv 3PL Warehouse Manager (formerly known as 3PL Central) to manage their orders. If your fulfillment provider uses this software, Order Desk can connect to them through the Extensiv 3PL Warehouse Manager integration and send your orders for fulfillment. As they fulfill your orders, tracking numbers will be sent back into Order Desk and passed along to the original shopping cart(s).

Setup

To connect to Extensiv 3PL Warehouse Manager, click on the Manage Integrations link in the left sidebar and under the Fulfillment tab, find and enable the Extensiv 3PL Central integration.

Alternatively, search for extensiv 3PL from the available integration search. 

To connect the integration in Order Desk, you will first need to request REST API access from the Extensiv 3PL support team or from your fulfillment provider that uses their system. Once access has been granted, fill out the details on this setup page to finish the connection.

Integration Settings

After you have connected the integration, you can apply your preferences in the settings.

Default Mail Class

Choose the mail class you want your provider to use for your orders.

If you need to apply specific methods for certain orders, match your method names to their names in the Shipping Class Match section below.

Check For Shipments

Select how often you want Order Desk to check for shipment updates from your provider.

After Import, Move To

Select the folder you want orders moved into after they are successfully sent through the Extensiv 3PL Warehouse Manager integration.

You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.

After Shipment, Move To

Select the folder for orders once shipment details come back from your provider.

If Canceled, Move To

Select the folder you want orders to be moved into if they are canceled with your fulfillment provider.

Skip Carrier Prefetch

Enable this to use the shipping method already on the order (e.g., order shipping method, default shipping method, SCM). If left unchecked, Order Desk will fetch the method from Extensiv when sending the order.

Send Customer Email Address to Extensiv 3PL Warehouse Manager

Select if you want the customer's email address sent to your provider with each order.

Automatically Send Imported Orders to Extensiv 3PL Warehouse Manager

If enabled, all orders added to Order Desk will be automatically sent to your provider.

Only use this setting if all your orders are meant to be fulfilled by Extensiv. If not, or if you need to delay sending, leave this disabled.

Inventory Management Settings

Sync Inventory

Enable this setting if you want to pull inventory counts back from your fulfillment provider.

For more information, see the How to Work with Inventory Counts guide.

Sync Interval

Choose how often you want Order Desk to pull in inventory updates from your fulfillment provider.

Inventory Location Name

If you want to set a specific inventory location name for the products being updated from your fulfillment provider, set that name here. As Order Desk pulls in inventory details, your custom name will be added as the location.

Reset Counts to Zero Before Importing Inventory Levels

Select to override the current inventory count before importing updated inventory levels.

Product Settings

For details on each product setting available in the Extensiv 3PL Warehouse Manager integration, see the Fulfillment Integration Product Settings guide.

Shipping Class Match

If the shipping methods you set up in your shopping cart(s) don't match the shipping method names that your fulfillment provider uses, they won't know what methods you intend for them to use. When this happens, the default mail class applied above will be used instead for all of your orders.

To tell your provider what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the shipping class match guide.

Custom Order Details

To send special shipping instructions to your provider for an individual order, set checkout data on the order. If you’re not familiar with checkout data, check out the How to Work with Checkout Data guide.

The following checkout data or order metadata fields can be used:

Custom Item Details

Customize certain details about your inventory submission by setting item metadata values on the individual inventory items. The following fields are accepted:

For more information on working with inventory items in Order Desk, including how to store extra item details as item metadata, please read the How to Work with Inventory Details guide.