SunFrog Solutions Integration

Order Desk can pull your print on demand orders in from your shopping cart(s), sync your print details into them, and then submit them to SunFrog Solutions. As SunFrog Solutions fulfills the orders, the shipment details will be sent back to Order Desk and on to the original shopping cart if your store is set up for it.

Setup

To enable the integration, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, find and enable the SunFrog Solutions integration.

Alternatively, search for SunFrog Solutions from the available integration search.

Enter in your User and API Key credentials from SunFrog.

Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by SunFrog Solutions.

Integration Settings

Once connected, you'll have a few settings to adjust in the SunFrog Solutions integration.

After Import, Move To

Select the folder you want orders to be moved into after they are successfully sent to SunFrog Solutions.

You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into as SunFrog Solutions sends shipment details back.

If Canceled, Move To

Select the folder you want orders to be moved into if they are canceled at SunFrog Solutions.

Default Mail Class

Select the default mail class you want SunFrog Solutions to use. The shipping method you select will be used for all orders where the method on the order does not match any of SunFrog's shipping method names.

If you need to apply specific methods for certain orders, match your method names to SunFrog's names in the Shipping Class Match section below.

Shipment Webhook URL

The Shipment Webhook URL is how SunFrog Solutions tells Order Desk about your order shipments. This URL must be set up at SunFrog Solutions for Order Desk to automatically pull in tracking details on orders sent to SunFrog.

Product Settings

For more information on what these product settings within the SunFrog Solutions integration are for, please refer to the Print on Demand Product Settings guide.

Sending Orders to SunFrog Solutions

Getting your orders ready to send to SunFrog Solutions will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.

Item Details

The following fields can be set as variations or item metadata for each item in an order.

Field Name	Field Description
gtin	Use to pass the print data for your products as an alternative to print_sku and print_url. Please note, print_art_id is still required and the gtin must be set up in your SunFrog account before being used for your Orders.
print_sku	SunFrog Solutions product ID.
print_url_x	Link to your artwork. Up to 3.
print_location_x	The placement of the artwork file on the product. Default is Front. Up to 3.
print_preview_x	Link to preview of artwork. Up to 3.
print_type_x	Choose the type of print. Up to 3.
color	Garment color.
size	Garment size.
barcode\|upc	Can be used in place of color, print_sku, size, or print_design_id.
print_design_id	Can be used in place of print image data, reuses existing artwork.
print_art_id	Can be used in place of print image data, reuses existing artwork.
license_id_x	ID on the license of the item. Up to 5.