Logiwa Integration

IN THIS GUIDE

Overview
Setup
Integration Settings
Product Settings
Custom Instructions

Overview

Some warehouses use software provided by Logiwa to manage their orders. If your fulfillment provider uses this software, Order Desk can connect to them through the Logiwa integration and send your orders for fulfillment. As they fulfill your orders, the tracking numbers will be sent back into Order Desk and back through to the original shopping cart(s).

This guide explains how to set up and use the Logiwa integration in Order Desk.

Setup

To connect the Logiwa integration, click on the Manage Integrations link in the left sidebar and under the Fulfillment tab find and enable Logiwa.

Once enabled, enter your Logiwa credentials and click to connect.

Integration Settings

After you have connected the integration, you can apply your preferences in the settings.

After Import, Move To

Select the folder you want orders to be moved into after they are successfully sent to Logiwa.

You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into as Logiwa sends shipment details back to Order Desk.

Sync Inventory

Enable this setting if you want Logiwa to send inventory counts back to Order Desk.

Sync Update Interval

If Sync Inventory is enabled, select how often you want Order Desk to pull inventory counts in from Logiwa.

Product Settings

Product Code Match and Skip

For more information on how Product Code Match and Product Code Skip work, please read the Product Code guide.

Picklist Message Field

Set the name of a checkout data field if you want the message in that field on an order to be sent to Logiwa as instructions for the picklist.

If you are unfamiliar with checkout data, see the How to Work with Checkout Data guide.

Inventory Location Match

If you only want to send certain items to your Logiwa, you can set the inventory location name from the item in this field. Orders with items that don't have an exact match will not be submitted to Logiwa.

To avoid confusion about which items in which orders are being sent for fulfillment, it is generally better to split orders than to use this field. If you do choose to use this field, please be careful that your inventory location names match exactly.

Custom Instructions

To customize the details or instructions that are sent to Logiwa for a particular order, you can set the following checkout data fields on the order:

Field Name Field Description
Warehouse Default is the warehouse value from your settings. If you need to set a different value on a per order basis, use this as checkout data on the order.
InventorySite Default is set to coincide with the warehouse value from your settings. If you need to set a different value on a per order basis, or set one different from the warehouse, use this.
InvoiceNumber Include an invoice number with your order details.
OrderType Default is Customer Order. Use this to send a different type on a per order basis.
OrderType Default is Customer Order. Use this to send a different type on a per order basis.
Channel No default. Set the Channel on a per order basis if necessary.

If you are unfamiliar with checkout data, see the How to Work with Checkout Data guide.

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