LA Sublimation Integration
IN THIS GUIDE
Order Desk can import orders from your shopping cart(s), sync in your print details and then automatically send them on to LA Sublimation for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart.
This guide explains how to set up and use the LA Sublimation integration.
To connect to LA Sublimation, click on the Manage Integrations link under the Integrations menu in the left sidebar, and under the Print on Demand tab find and enable LA Sublimation.
Enter the Customer ID provided to you by LA Sublimation and click to connect.
To find your LA Sublimation credentials, please contact your rep from LA Sublimation Order Desk support is not able to help with finding or resetting your LA Sublimation credentials, as they are created and provided by LA Sublimation.
After Import, Move To
Select the folder you want orders to be moved into after they are successfully sent to LA Sublimation.
You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into after LA Sublimation sends shipment details back to Order Desk.
For more information on what the product settings within the LA Sublimation integration do, please read the Print on Demand Product Settings guide.
Preparing Items for LA Sublimation
Please work with your contact at LA Sublimation to ensure they have your artwork, which should be stored in the LA Sublimation shared Dropbox folder and needs to match the code/SKU for the item.
If this is not set up ahead of time with LA Sublimation, your orders will be delayed.