IN THIS GUIDE
Sending Orders to DecoPlate
Order Desk can import orders from your shopping cart(s), sync in your print details and then automatically send them on to DecoPlate for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart if your store is set up for it.
This guide explains how to set up and use the DecoPlate integration and the features available.
To connect to your DecoPlate account, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, look for and enable the DecoPlate integration.
Once enabled, enter your provided PK Number, your last name and your company name.
Your last name and company name must be an exact match for what is on file with DecoPlate. If you need to find your DecoPlate credentials, please contact your rep from DecoPlate. Order Desk support is not able to help with finding or resetting your DecoPlate credentials, as they are created and provided by DecoPlate.
Once connected, you'll have some shipment and integration settings to adjust per your preferences.
After Import, Move To
Select the folder you want orders to be moved into after they are successfully sent to DecoPlate.
You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into as DecoPlate sends shipments back to Order Desk.
Vendor Email Address
Please provide your email address for DecoPlate.
Give this notification URL to DecoPlate. They will use it to connect to your Order Desk account and send shipment details back to your orders automatically.
Let them know this is for Order Desk so they can set up the right notification.
Sending Orders To DecoPlate
Getting your orders ready to send to DecoPlate takes some setup time. For a detailed walkthrough of how to use Order Desk with your print on demand orders, please take a few moments to read through the Print on Demand Fulfillment guide.
Preparing Your Orders
The following fields can be set as either checkout data or order metadata.
|Field Name||Field Value|
|PackingSlip|| URL for the PDF to be included as the packing slip with the order. Details here.
|PackingSlip2||Second PDF file to be sent with order. Can be used for a Gift Note or a pre-printed shipping label.|
|Notes||Use this field to send order notes to DecoPlate.|
|ShippingAccount||Send a shipping account number to DecoPlate with an order.|
|ShippingZip||Send the zip code for the shipping account number. This field is required if using ShippingAccount.|
|ShippingName||Cannot be combined with ShippingAccount or ShippingZip. This field must be populated with the carrier/service code for the order using one of the following carrier/service codes exactly as they appear below:
|Rush||Set to 1 if you would like to add the Rush service to your order.|
If you are unfamiliar with checkout data, see the How to Work with Checkout Data guide.
Preparing Your Items
The following fields can be set as variations or item metadata for each order item.
|Field Name||Field Value|
|print_url||Link to your artwork file created according to DecoPlate's specifications. Must be a JPG file. Keep file sizes small as DecoPlate requires the image to be downloaded and submitted with the order. Large orders or files will cause the process to time out and prevent orders from submitting properly.|
|print_sku||DecoPlate's product code. Available list of print_skus can be found by clicking View Available Products at the top of the integration settings page.|