Loxley Colour Integration

Order Desk can import orders from your shopping cart(s), sync in your print details and then automatically send them to Loxley Colour for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart if your store is set up for it.

Setup

To enable the integration, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, find and enable the Loxley Colour integration.

Enter your Loxley Colour credentials and click to connect. The Lab ID value of "LoxleyColour" likely can be left as is.

To find your Loxley Colour credentials, please contact your rep from Loxley Colour. Order Desk support is not able to help with finding or resetting your Loxley Colour credentials, as they are created and provided by Loxley Colour.

Integration Settings

Once connected, you'll have some shipment and integration settings to adjust per your preferences.

After Import, Move To

Select the folder you want orders to be moved into after they are successfully sent to Loxley Colour.

You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into as Loxley Colour sends shipment details back.

Backup Phone Number

To prevent any shipping delays, add the phone number to be used for orders where the customer did not include one.

Notification URL

Give this notification URL to Loxley Colour. This is what connects them back to Order Desk so they can send shipment details automatically as they fulfill your orders.

Send Customer Email Address to Loxley Colour

Select this option if you want the customer's email address to be included with the order details that are sent to Loxley Colour.

Shipping Method

Please see the Loxley Colour shipping code spreadsheet (available from Loxley Colour) for reference on all the shipping codes available.

By default, all orders will be sent with the last shipping code available for the country or zone. Not all countries are automatically supported, but most are, including all European countries and the US and Canada. If you have other countries that need to be supported, please contact Order Desk.

If you would like to set a specific shipping code for an order, use the rules to set the checkout data for ShippingMethod to the code you want. For more information on how to do this, please read the How to Work with Checkout Data guide.

Sending Orders to Loxley Colour

Getting your orders ready to send to Loxley Colour will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.

Required Item Details

Sending order item data to Loxley Colour is a little different from some of the other print integrations. There are a number of fields that will need to be set on a per-product level. Loxley Colour will provide you with all of the data you need.

Because there are several fields to include, please consider importing your products from a spreadsheet rather than manually entering them into Order Desk.

The following fields must be set as variations or item metadata for each item in an order:

Optional Item Fields

In addition to the required fields above, the following optional values can be used if the item being printed requires them. Loxley Colour will let you know if any of these values need to be set:

If you need to add a second image to a print, add another set of records with a _2 or _3 appended, etc. This must be done for the following fields: PrintURL, NodeBounds, 50000NodeBounds, NodeID, NodeInput, ImageCrop, and ImageSettings.

Example: printURL_2, printURL_3, NodeBounds_2, NodeBounds_3, etc.