IN THIS GUIDE
Order Desk can import orders from your shopping cart(s), sync in your print details and then automatically send them on to PhotoGifts for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk automatically.
This guide explains how to set up and use the PhotoGifts integration.
To connect to PhotoGifts, click on the Manage Integrations link under the Integrations menu in the left sidebar, and under the Print on Demand tab find and enable PhotoGifts.
Enter your client code and FTP username and Password from PhotoGifts and click to connect.
To find your PhotoGifts credentials, please contact your rep from PhotoGifts. Order Desk support is not able to help with finding or resetting your PhotoGifts credentials, as they are created and provided by PhotoGifts.
Once connected, you'll have some shipment and integration settings to adjust per your preferences.
After Import, Move To
Select the folder you want orders to be moved into after they are successfully sent to PhotoGifts.
You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into after PhotoGifts sends shipment details back to Order Desk.
Retailer Phone Number
Some courier services require a phone number to deliver packages. Set a backup phone number here in case any customers have not included their number with their address details.
Send Customer Email Address to PhotoGifts
Select if you want the email address sent to PhotoGifts with each order.
For more information on what these product settings within the PhotoGifts integration are for, please refer to the Print on Demand Product Settings guide.
Sending Orders to PhotoGifts
Getting your orders ready to send to PhotoGifts will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.
In the process of submitting your order to PhotoGifts, Order Desk will download your files to our servers, then submit them to the PhotoGifts servers on your behalf.