Fulfillrite Integration

Overview

Order Desk can import orders from your shopping cart(s), apply custom information and then submit them to Fulfillrite for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart(s) if your store is set up for it.

Setup

To connect to Fulfillrite, click on the Manage Integrations link in the left sidebar and under the Fulfillment tab find and enable the Fulfillrite integration. 

Alternatively, search for Fulfillrite from the available integration search.

You will need to get your Fulfillrite API Token and API Secret. These can be found in your Fulfillrite admin panel on the Account Settings page.

Enter these credentials in Order Desk and click to connect.

Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by Fulfillrite.

Integration Settings

After you have connected the integration, you can apply any necessary details or preferences to the settings.

Default Mail Classes

Choose the shipping classes you want Fulfillrite to use for your orders.

If you need to apply specific methods for certain orders, match your method names to the names Fulfillrite uses in the Shipping Class Match section below.

After Import, Move To

Select the folder you want orders to be moved into after they are successfully sent to Fulfillrite.

You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into as Fulfillrite sends shipment details back to Order Desk.

If Canceled, Move To

Select the folder you want orders to be moved into if the order is canceled at Fulfillrite.

Check For Shipments

Select how often you want Order Desk to check Fulfillrite for shipment details.

Automatically Send Imported Orders To Fulfillrite

If selected, every order that is added to Order Desk will automatically be sent to Fulfillrite.

Select this setting only if all orders will be sent to Fulfillrite. If any orders will not be sent, or if you need a delay between when an order is imported into Order Desk and when it is sent to Fulfillrite do not select this.

Inventory Management Settings

Sync Fulfillrite Inventory

Enable if you want your inventory stock counts to be pulled in from Fulfillrite.

For more information, see the How to Work with Inventory Counts guide.

Sync Update Interval

If Sync Fulfillrite Inventory is enabled, choose how often you want Order Desk to check Fulfillrite for inventory updates.

Inventory Location Name

If you want to set a specific inventory location name for the products you have at Fulfillrite, set that name here. As Fulfillrite sends back reports, your custom name will be added as the location.

Product Settings

For more information on what these product settings in the Fulfillrite integration are for and how to use them, read the Fulfillment Integration Product Settings guide.

Shipping Class Match

If the shipping methods you set up in your shopping cart(s) don't match the shipping method names Fulfillrite uses, they won't know what methods you intend for them to use. When this happens, the default mail classes applied above will be used instead for all of your orders.

To tell Fulfillrite what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the shipping class match guide.

Sending Orders to Fulfillrite

The following details can be submitted with an order as either checkout data or order metadata. For more information on what each field means, please talk to Fulfillrite.

If you are unfamiliar with checkout data, see the How to Work with Checkout Data guide.