Amazon Retail Procurement Integration

Order Desk can connect to Amazon Retail Procurement in your Amazon Vendor Central account to automatically download orders that need to be fulfilled. Once those orders are fulfilled, shipment details will be sent back to Amazon automatically.

Setup

In Order Desk, click on Manage Integrations under the Integrations menu in the left sidebar. Under the Shopping Carts tab, find and enable Amazon Retail Procurement.

Alternatively, search for Amazon Retail Procurement from the available integration search then click Enable.

Once enabled, click Connect to Amazon to make the connection. You’ll be redirected to your Amazon account page to select the necessary permissions.

Settings

Once connected, you can set your integration preferences.

Check for New Orders

Select how often you want Order Desk to download orders from Amazon Retail Procurement.

Download These Orders

Select the types of orders you want Order Desk to import from Amazon Retail Procurement.

Folder for New Orders

Select the folder where newly imported orders from Amazon Retail Procurement should be placed.

For more information about setting up folders, see the Working with Folders guide.

Auto Accept Orders

If enabled, Order Desk will automatically send order acceptance for imported orders.

Sync Tracking Numbers

If the Sync Tracking Numbers setting is enabled, Order Desk will send the shipment information back to Amazon Retail Procurement automatically and update the orders there.

Submit Invoice

If enabled, Order Desk will automatically send invoices back to Amazon Retail Procurement after we've successfully sent shipment updates back there.

Ship From ID

Enter the Ship From ID to be used for shipment confirmation and invoices. You can find this information in your Amazon address book.

Remit To ID

Enter the Remit To ID to be used for shipment confirmation and invoices. You can find this information in your Amazon address book.

First Import Date

Set the date you’d like Order Desk to start importing orders from Amazon Retail Procurement. Any orders prior to the date set here won't be imported.

Check For Order Cancelations

If enabled, Order Desk will check Amazon for order cancellations. If any items in an order have been canceled, we’ll set an item-level metadata field called status with the value CANCELED. These canceled items will also be logged in the order history.

If you’d like to take action when an order is canceled in Amazon Retail Procurement, you can use the Order Canceled at Amazon Retail Procurement rule event. More details about that here.

Manually Import Orders

If you need to manually import orders, you can enter the date from which the download should start and click the Import Now button. Order Desk will look through orders from the date and time set when this button is clicked and import any that meet the conditions selected in your settings. 

Custom Details

You can add extra details to your orders to control what gets sent to Amazon Retail Procurement on a per order basis.

The following fields can be added as checkout data or order metadata. If you are unfamiliar with checkout data, see the How to Work with Checkout Data guide.

Amazon Retail Procurement Rules Reference

In addition to the general set of rule events and actions in Order Desk, Amazon Retail Procurement includes a number of rule events and actions that are specific to the integration. These aren’t found directly on the integration page. Instead, you’ll need to use the Rule Builder to access them.

If you're new to using rules in Order Desk, we recommend starting with our How to Work With Rules guide.

Rule Events

In addition to the general rule events available for all orders, the following events are specific to Amazon Retail Procurement.

To find them, search for amazon retail procurement in the Event dropdown menu in the Rule Builder:

Rule Actions

Amazon Retail Procurement also supports specific rule actions that you can apply to your orders. These can be found in the Actions dropdown by searching for amazon retail procurement: