eShipper Integration

eShipper allows you to create shipping labels for a low cost. Use the eShipper integration to create and print labels directly from your orders in Order Desk. eShipper supports a wide variety of carriers. To see their full list, visit their site.


Shipping Class Match
Default Shipper Information
eShipper Label Creator
Item Level Details
Order Level Details


In Order Desk, click on Manage Integrations in the left sidebar. Under the Shipping tab enable the eShipper Integration.

Alternatively, search for eShipper from the available integration search.

Select your environment and then enter your Username and Password to enable the connection. Please note: Staging mode allows you to create voided labels and get familiar with the platform.

Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by eShipper.


eShipper Help

Click Need Help Getting Started? for access to helpful resources for using the eShipper Integration.


Indicates whether the integration is currently functioning in Staging or Production mode.

Default Package Type

Choose your most common or default package type.

Insurance Type

Choose eShipper insurance or carrier insurance.

Signature Type

Choose the default signature type for your packages from the options:

  • No Signature Required
  • Signature Required
  • Adult Signature
  • 19+ Signature

Default Unit

Choose the unit of measurement for package dimensions and weights (options are LBS/IN or KG/CM)

Default Dimensions

Select the default dimensions for your packaging.

Print Preference

Choose whether you want labels to Print Immediately or Not Print Automatically.

Customs Details

Fill out the necessary Customs Details for international packages. This includes:

  • The Contact Company, which is the Customs Invoice contact company.
  • The Contact Name which is the Customs Invoice contact name.
  • The Phone field can be used to add a phone number for the customs contact.
  • Taxable Items: Options are Yes or No.
  • The Bill To field which allows selection of the individual responsible for the customs cost.
  • The Account Number field can be used to pass the consignee's account number.
  • The Declaration Number can be used to pass your Shipping Export Declaration Number

Shipping Class Match

Use the Shipping Class Match feature to map the names of any shipping methods you use in your shopping carts to the shipping method names eShipper uses.

Default Shipper Information

Use to set your default shipper address information.

eShipper Label Creator

When the eShipper integration is enabled, a label creator will display beneath the product details on every order.

Item Details

The following fields can be set as variations or item metadata for each item in an order.

Field Name Field Description
HSN Use to pass the harmonized system code on an item-by-item basis.

If you are unfamiliar with checkout data, see the How to Work with Checkout Data guide.

Order Details

The following fields can be set as checkout data or order metadata for your orders.

Field Name Field Description
PackageType Use to identify the type of package the order should be shipped in. Available values are ENVELOPE, PAK, PACKAGE and PALLET.
PackageUnit Use to pass preferred measurement unit for the package. Available values are Imperial and Metric.
PackageHeight The package height.
PackageLength The package length.
PackageWidth The package width.
PackageWeight The package weight.
Residential Set with a value of 1 if the package is being delivered to a residential address.
SignatureType Use to set signature type on an order-by-order basis. Available values are NO, YES, ADULT_SIGNATURE and NINETEEN_PLUS_SIGNATURE.
Currency Use to set the currency. If the shipping address is in CA, CAD will be used as default. Otherwise, the default is USD.
CarrierID Use the Carrier ID (e.g. 5000177) to override the Shipping Class Match on an order-by-order basis. Order Desk will make the override if the carrier service associated with the ID value is found.
Reference Use to set the order reference, default is the source ID.

If you are unfamiliar with how to add item metadata or variations to your items in Order Desk, see the How to Work with Inventory Details guide.

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