Wayfair CastleGate Integration

Order Desk can download your Wayfair Castlegate orders, mark orders as accepted, send tracking details back and send your daily true-up inventory feeds back to Wayfair Castlegate.

Setup

An active Wayfair Partner account is needed to connect Wayfair Castlegate to Order Desk. Before connecting your integration, please contact our support team to start the process, as we will need to work with Wayfair on your behalf before you can have access to their API and manage your orders.

You can find more information on this process here.

In Order Desk, click on Manage Integrations under the Integrations menu in the left sidebar. Under the Shopping Carts tab, find and enable Wayfair Castlegate.

Alternatively, search for Wayfair Castlegate from the available integration search.

Once enabled, choose from either a Production or Sandbox environment. Be sure to choose the same application environment that is set up in your Wayfair Castlegate account, as accounts used for testing can sometimes be set up in production environments. If you're unsure, talk to your Wayfair Castlegate rep.

Next, paste your Client ID and Secret Key from Wayfair Castlegate and click to connect.

Settings

Environment

Indicates the current environment of your integration, as set when the integration was enabled. Options are Production and Sandbox.

Mode

Keep this set to Test while initially setting up the integration. When Wayfair Castlegate switches you over to Live mode, update this to Live. After switching to Live mode, be sure to reset your access token (there's a button to do this at the bottom of the page).

Check for New Orders

Select how often you want orders to be downloaded from Wayfair Castlegate. Only new, unaccepted orders will be downloaded.

Import Delay

If enabled, orders will not be imported until 30 minutes after they're placed. This gives time for orders to be cancelled in Wayfair Castlegate before they're imported into Order Desk.

Folder for New Orders

Select the folder where newly imported orders from Wayfair Castlegate should be placed.

For more information, see the Working with Folders guide.

Sync Tracking Numbers

Enable if you want Order Desk to send tracking numbers back to Wayfair Castlegate as shipment details are added in Order Desk.

Download Packing Slips

If enabled, Order Desk will download Wayfair Castlegate's packing slips with your orders and store them in the order checkout data.

Download Shipping Labels

If enabled, Order Desk will download the shipping label and add it to checkout data in the ShippingLabel field.

Save Shipping Account Details

If enabled, the Wayfair Castlegate shipping account number will be saved as checkout data on your orders.

First Import Date

Set the date from which Order Desk should start downloading orders. Any orders placed before this date will not be brought into Order Desk.

Manual Imports

You can manually import the last 50 orders from Wayfair Castlegate by clicking this button in the integration settings.