Order Desk can connect to your Logicbroker account and automatically download orders.
IN THIS GUIDE
In Order Desk, click on Manage Integrations under the Integrations menu in the left sidebar. Under the Shopping Carts tab, find and enable Logicbroker.
Alternatively, search for Logicbroker from the available integration search.
To connect to Order Desk, choose either the Production or Staging environment and enter your Logicbroker API key. Note that Order Desk cannot provide or reset your credentials and must be provided directly by Logicbroker. To retrieve your API key, log in to the Logicbroker portal and go to Settings → API Authentication.
Separate API credentials are needed for the Production Portal and Stage Portal portals.
Click Need Help Getting Started? for access to helpful resources for using Logicbroker.
Check for New Orders
Select how often you want Order Desk to download orders from Logicbroker.
Folder for New Orders
Select the folder where newly imported orders from Logicbroker should be placed.
For more information, see the Working with Folders guide.
Select the status of the orders to be imported.
Sync Tracking Numbers
If the Sync Tracking Numbers setting is enabled, Order Desk will send the shipment information back to Logicbroker automatically and update the orders there.
Auto Accept Orders
Select to send Logicbroker acknowledgement of order receipt on import.
Download Packing Slips
Select to automatically download packing slips from Logicbroker with your orders.
Packing Slip Format
Once selected, packing slips will be downloaded from Logicbroker in this format by default.
Inventory Location Filter
If you only want to download specific orders, you can use the Inventory Location Filter field to specify which ones you want. Enter multiple locations separated by a comma.
The inventory location name must match exactly as it is on your inventory items in Order Desk. When importing new orders from Logicbroker, Order Desk will look at the SKUs on the items and compare to the SKUs in your inventory here. Any orders with items for a location that isn't listed in this field will not be imported.
For this to work, your inventory must be added to Order Desk. The inventory Location should be set on each item. For details, please see How to Add Inventory and How to Store Extra Item Details.
Add a prefix of your choice that will be added to all orders downloaded from Logicbroker.
If you would rather manually import orders, you can do so by selecting a date from which to start downloading and clicking the Import Orders button.