Wix Integration

Order Desk can connect to your Wix account and automatically download orders.

Setup

To begin, you'll first need to install the Wix Stores app in Wix before proceeding with the integration setup. This is required by Wix before you can enable the Wix integration in Order Desk.

Then in Order Desk, click on Manage Integrations from the left sidebar in Order Desk. Under the Shopping Carts tab, find and click to enable Wix. 

Alternatively, search for Wix from the available integration search.

Use the Connect to Wix button to open up Wix in a new browser, and give permissions to connect with Order Desk. Once connected, you can set your integration preferences.

Settings

Check for New Orders

Select how often you want Order Desk to look for and download new orders from Wix.

Order Status

Select the order status of the orders to be downloaded into Order Desk.

Fulfillment Statuses

Select the fulfillment status of orders to be downloaded from Wix.

Folder for New Orders

Select the folder where newly imported orders from Wix should be placed.

For more information, see the Working with Folders guide.

Sync Tracking Numbers

If the Sync Tracking Numbers setting is enabled, Order Desk will send the shipment information back to Wix automatically and update the orders there.

Sync Inventory

If you want Order Desk to sync your inventory availability back to Wix, enable the Sync Inventory setting. Please note that in order to sync your inventory with Wix you'll need to select Request Product Download in the Manual Imports section of your Wix integration settings. Once the products have downloaded, your inventory items will be ready to sync from Order Desk to Wix.

Address Street Format

Use this setting to select either Number-Street or Street-Number address format for your orders.

Order Prefix

If needed, you can add a prefix of your choice that will be added to all orders downloaded from Wix.

Inventory Location Filter

If you only want to download specific orders, you can use the Inventory Location Filter field to specify which ones you want. Enter multiple locations separated by a comma.

The inventory location name must match exactly as it is on your inventory items in Order Desk. When importing new orders from Wix, Order Desk will look at the SKUs on the items and compare to the SKUs in your inventory here. Any orders with items for a location that  isn't listed in this field will not be imported.

For this to work, your inventory must be added to Order Desk. The inventory Location should be set on each item. For details, please see How to Add Inventory and How to Store Extra Item Details.

Manual Imports

Manually Import Orders

If you need to manually import orders, set the date from which you want Order Desk to start looking and click to import.

Manually Import Inventory Items

Order Desk can import your inventory items from Wix. To do this, click on the Request Product Download button.

Once imported, you can manage your inventory from Order Desk and add extra details to your items, among other features. For more details about the inventory features available to you in Order Desk, please read our Inventory Items guide.

Review Order Desk

If you'd like to leave a review for Order Desk on the Wix App Market, you can click this button as a shortcut to rate and review our app. You'll be prompted to select how many stars you'd like to rate the integration from 1-5 (with 5 being the highest), leave a review title, and have the option to elaborate on your rating to share your thoughts on using the Order Desk app.