Zenventory Integration

Order Desk can import orders from your shopping cart(s), apply custom information and then submit them to Zenventory for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart(s) if your store is set up for it.

Setup

To connect to Zenventory, click on the Manage Integrations link in the left sidebar and under the Fulfillment tab find and enable the Zenventory integration.

Alternatively, search for Zenventory from the available integration search.

Enter your SEC Key, then click the button to connect. 

Please note that Order Desk isn't able to help find or reset your credentials, as they can only be provided by Zenventory.

Integration Settings

After you have connected the integration, you can apply any necessary details or preferences to the settings.

After Import, Move To

Select the folder you want orders to be moved into after they are successfully sent to Zenventory.

You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into as Zenventory sends shipment details back to Order Desk.

Default Billing Method

Designate which billing party will be used by default.

Send Customer Email Address to Zenventory

If required, select this option to send customer email addresses to Zenventory.

Automatically Send Imported Orders To Zenventory

If selected, every order that is added to Order Desk will automatically be sent to Zenventory.

Select this setting only if all orders will be sent to Zenventory. If any orders will not be sent, or if you need a delay between when an order is imported into Order Desk and when it is sent to Zenventory do not select this.

Inventory Management Settings

Sync Inventory

Enable if you want your inventory stock counts to be pulled in from Zenventory.

For more information, see the How to Work with Inventory Counts guide.

Sync Interval

If Sync Zenventory Inventory is enabled, choose how often you want Order Desk to check Zenventory for inventory updates.

Inventory Location Name

If you want to set a specific inventory location name for the products you have at Zenventory, set that name here. As Zenventory sends back reports, your custom name will be added as the location.

Shipment Management

Sync Shipments

Enable Sync Shipments to send shipment information back to Zenventory.

Auto Check For Shipments

Enable if you want Order Desk to check for shipments automatically.

Product Settings

For more information on what these product settings in the Zenventory integration are for and how to use them, read the Fulfillment Integration Product Settings guide.

Customize Order Details

You can add custom details to your orders to be passed through to Zenventory. Add these details as checkout data or metadata fields. The field names must be an exact match to this table.

For instructions on how to apply these fields to checkout data, please read the How to Work with Checkout Data guide.