NP Fulfilment Integration

Order Desk can send your orders directly to NP Fulfilment's fulfillment service. Read this guide to learn about the settings and options you have with the NP Fulfilment integration.

Setup

To connect your NP Fulfilment account to Order Desk, click on Manage Integrations under the Integrations menu in the left sidebar. Under the Fulfillment tab, find and enable NP Fulfilment.

Alternatively, search for NP Fulfilment from the available integration search.

Enter your NP Fulfilment username and password to connect.

Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by NP Fulfilment.

Settings

Once connected, you will have some settings and preferences to apply to the integration for your store.

Default Mail Class

Choose the default mail class you want to use for your orders. This shipping class will be used for any orders sent to NP Fulfilment that don't have their shipping method mapped to NP Fulfilment method in the shipping class match section.

To set up more than one shipping method, scroll down to the shipping class match section for instructions.

After Import, Move To

Select the folder orders should be moved to after they are sent to NP Fulfilment from Order Desk. Typically this is set to Prepared, but any custom folder can be used.

After Shipment, Move To

Select the folder orders should be moved to when NP Fulfilment sends tracking details back to Order Desk about them.

Automatically Send Imported Orders to NP Fulfilment

Select this option if you want all imported orders to be sent to NP Fulfilment.

If you have orders that you do not want sent to NP Fulfilment, do not enable this option. You will need to create rules to submit your orders to NP Fulfilment instead.

Inventory Syncing

Sync Inventory

Order Desk can pull in your inventory counts from NP Fulfilment if this setting is enabled.

Sync Update Interval

Choose how often you would like Order Desk to check NP Fulfilment for inventory reports.

Inventory Location Name

If you want to set a specific inventory location name for the products you have at NP Fulfilment, set that name here. As NP Fulfilment sends back reports, your custom name will be added as the location.

Product Settings

For more information on what these product settings in the NP Fulfilment integration are for and how to use them, read the Fulfillment Integration Product Settings guide.

Shipping Class Match

Using the shipping class match feature, you can match as many different shipping methods as you offer to the methods NP Fulfilment uses to ensure your customers are getting the closest shipping option to what they selected at checkout.

For information on how to set up your shipping preferences, please read the shipping class match guide.

Sending Orders to NP Fulfilment

You can add custom details to your orders to be passed through to NP Fulfilment. The field names must be an exact match to this table.

Item Details

The following fields can be set as item metadata or variations for each item in an order.

Order Details

The following fields can be set as order metadata or checkout data to add or change the details that are sent to NP Fulfilment about the order. For more information on checkout data, please read the How to Work with Checkout Data guide.