DBG Logistics - North America Integration
IN THIS GUIDE
DBG Logistics has integrations for North American, European and Australian fulfillment centers. Order Desk can connect to all three DBG Logistics integrations to send your orders for fulfillment.
Note: Each DBG Logistics integration needs its own connection and individual setup depending which location will be doing the fulfillment. Make sure you connect to one or all of the versions of DBG Logistics you need. This guide covers only DBG North America, as the other fulfillment centers have slightly different settings.
To connect to DBG Logistics, click on the Manage Integrations link in the left sidebar and under the Fulfillment tab find and enable the DBG Logistics North America. If you need more than one activated, go through this process for each version of the integration.
Alternatively, search for 'DBG Logistics' in the available search bar for access to all three integrations, and choose the North America integration.
In order to use this service, you'll need to request API access from DBG North America support or from your warehouse provider.
You don't have to enter your customer ID, but this field is required if you want to be able to submit cancelation requests from within Order Desk.
After you have connected the integration, you can apply your preferences in the settings.
After Import, Move To
Select the folder you want orders to be moved into after they are successfully sent to your fulfillment provider through DBG Logistics.
You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into as your fulfillment provider sends shipment details back to Order Desk from DBG Logistics.
If Canceled, Move To
Select the folder you want orders to be moved into if they are canceled within DBG Logistics.
Check For Shipments
Select how often you want Order Desk to check for shipment updates from DBG Logistics.
Shipping Account #
Add the shipping account you want your provider to use.
Automatically Send Imported orders to DBG North America
If selected, every order that is added to Order Desk will automatically be sent to your fulfillment provider through DBG Logistics. If you're not sending all of your orders, you can set up a rule to only send specific orders instead.
Inventory Management Settings
Order Desk can download your DBG Logistics inventory and update the stock count in your Order Desk inventory. From there, this data can be updated at one or more shopping carts.
Sync 3PL Inventory
Enable this setting if you want to pull inventory counts back from your fulfillment provider.
For more information, see the How to Work with Inventory Counts guide.
Choose how often you want Order Desk to pull in inventory updates from your fulfillment provider.
Inventory Location Name
If you want to set a specific inventory location name for the products being updated from DBG Logistics, set that name here. As Order Desk pulls in inventory details, your custom name will be added as the location.
Product Code Match and Skip
For more information on how Product Code Match and Product Code Skip work, please read the Product Code guide.
Gift Message Field
To send the gift message field through with orders, add the checkout data field name where gift messages are stored in your orders.
Picklist Message Field
Set the name of a checkout data field if you want the message in that field on an order to be sent to your fulfillment provider as instructions for the picklist.
Inventory Location Match
If you only want to send certain items to your fulfillment provider, you can set the inventory location name from the item in this field. Orders with items that don't have an exact match will not be submitted to DBG Logistics.
To avoid confusion about which items in which orders are being sent for fulfillment, it is generally better to split orders than to use this field. If you do choose to use this field, please be careful that your inventory location names match exactly.