Teamwork Athletic Integration
Order Desk can import orders from your shopping cart(s), sync in your print details and then automatically send them on to Teamwork Athletic for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart if your store is set up for it.
IN THIS GUIDE
Setup
Integration Settings
Product Settings
Shipping Class Match
Sending Orders to Teamwork Athletic
Setup
To enable the integration, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, find and enable the Teamwork Athletic integration.
Alternatively, search for Teamwork Athletic from the available integrations search.
Select the environment (Production for live or Staging for test) and enter your API Token from Teamwork Athletic, then click to connect.
Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by Teamwork Athletic.
Integration Settings
Once connected, you'll have some shipment and integration settings to adjust per your preferences.
Environment
This shows whether your connection to Teamwork Athletic is Staging (test) or Production (live). If you need to switch environments, click the Switch to link and put in your credentials for the other environment to reconnect.
Default Mail Class
Select the mail class you want Teamwork Athletic to use for your orders.
If you need to apply specific methods for certain orders, match your method names to the names Teamwork Athletic uses in the Shipping Class Match section below.
After Import, Move To
Select the folder you want orders to be moved into after they are successfully sent to Teamwork Athletic.
You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into as Teamwork Athletic sends shipment details back.
Product Settings
For more information on what these product settings within the Teamwork Athletic integration are for, please refer to the Print on Demand Product Settings guide.
Shipping Class Match
If the shipping methods you set up in your shopping cart(s) don't match the shipping method names Teamwork Athletic uses, they won't know what methods you intend for them to use. When this happens, the default mail class applied above will be used instead for all of your orders.
To tell Teamwork Athletic what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the shipping class match guide.
Sending Orders to Teamwork Athletic
Getting your orders ready to send to Teamwork Athletic will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.
Item Details
The following fields can be set as variations or item metadata for each item in an order.
| Field Name | Field Description |
| print_sku | Required. Teamwork Athletic's product code for the item to be printed. |
| print_url | Required. Link to your artwork file. print_url_1 is also accepted. |
| preview_url | Link to preview of artwork. |
| size | Size of product. |
| thread_color | Thread color (Royal, Scarlet, Kelly, Black, White, Gold, Navy, Orange, Maroon, Teal, ElectricBlue, Purple, Cardinal, Lavender, Grape, DarkGreen, Yellow, Cream, FluorescentGreen, LightGray, Silver, LightBlue, DarkGray, Fuschia, ColumbiaBlue, Watermelon, FluorescentPink, Pink, Brown, DarkBrown, FluorescentYellow, AppleGreen, VegasGold, TennesseeOrange, TexasOrange). |
| zipper_color | Zipper color (Royal, Scarlet, Kelly, Black, White, Gold, Navy, Orange, Maroon, Purple, DarkGreen, Silver, DarkGray, ColumbiaBlue, Pink, VegasGold). |
| drawstring_color | Drawstring color (Royal, Scarlet, Kelly, Black, White, Gold, Navy, Orange, Maroon, Purple, DarkGreen, Silver, DarkGray, ColumbiaBlue, Pink, VegasGold). |
| neck_tape_color | Neck tape color (Royal, Scarlet, Black, Gold, Navy, Orange, Maroon, Purple, DarkGreen, Silver, ColumbiaBlue, Pink). |
| woven_label | Woven label (StarWars, Marvel, Disney, DisneyPixar, Nintendo, FIFA, CLC, LLP) |
| player_name | The name of the player |
| player_number | The number of the player |
Order Details
The following fields can be set as checkout data or order metadata to add or change the details that are sent to Teamwork Athletic about the order.
| Field Name | Field Description |
| promise_date | Set the ship by date if different from the default, which is 5 days after import. |
If you are unfamiliar with checkout data, please read the How to Work with Checkout Data guide.