Wemalo Integration


Integration Settings
Product Settings
Sending Custom Details


Order Desk can import orders from your shopping cart(s), apply custom information and then submit them to Wemalo for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart(s) if your store is set up for it.

This guide explains how to set up and use the Wemalo integration.


To connect to Wemalo, click on the Manage Integrations link in the left sidebar and under the Fulfillment tab find and enable the Wemalo integration.

Enter your Wemalo API token and click to connect.

Integration Settings

After you have connected the integration, you can apply any necessary details or preferences to the settings.

After Import, Move To

Select the folder you want orders to be moved into after they are successfully sent to Wemalo.

You can use one of the default folders already in your store or create your own. Read the  Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into as Wemalo sends shipment details back to Order Desk.

Setup Redirects

If you connect the same Wemalo account to more than one Order Desk store, you will need to setup some redirects so when the shipment info comes back from Wemalo, it will find its way to the right Order Desk store.

In your primary store, where the first connection to Wemalo was made, you will see Setup Redirects. Click this link to open your Webhook Redirection List. Then, in your other Order Desk stores that are also connected to the same Wemalo account, find the Notification URL:

Copy this URL and paste it into the Setup Redirects field in your main store. Add one URL per line, making sure all notification URLs from your other Order Desk stores are included.

Product Settings

Product Code Match and Skip

For more information on how Product Code Match and Product Code Skip work, please read the Product Code guide.

Inventory Location Match

If you only want to send certain items to Wemalo, you can set the inventory location name from the item in this field. Orders with items that don't have an exact match will not be submitted to Wemalo.

To avoid confusion about which items in which orders are being sent for fulfillment, it is generally better to split orders than to use this field. If you do choose to use this field, please be careful that your inventory location names match exactly.

Sending Custom Details to Wemalo

To send documents to Wemalo with an order, you can add a link to the document as checkout data or order metadata. If you would like to create and use a PDF file in Order Desk for this, see this guide for details.

Field Name Field Description
URL for the document to be included as the Goods Order Document.   
Receipt or BILL URL for the document to be included as the bill with the order.
RETURNSHIPMENT URL for the document to be included as the Return Shipment.
URL for the document to be included as the Goods Order Delivery Note with the order.

For instructions on how to work with checkout data, please read the How to Work with Checkout Data guide.

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