SPS Commerce Integration


Integration Settings
Manual Imports


Order Desk can connect to your SPS Commerce account and automatically download orders.

This guide explains how to set up and use the SPS Commerce integration in Order Desk.


In Order Desk, click on Manage Integrations under the Integrations menu in the left sidebar. Under the Shopping Carts tab, find and enable SPS Commerce.

Once enabled, enter your SPS Commerce FTP Username and Password and click to connect.

Make sure to ask SPS Commerce to place your purchase orders in XML format in an SFTP account.

Integration Settings

Once connected, you can set your integration preferences.


Select Test when sending test orders through to SPS Commerce. When ready to send live orders, switch this to Live.

If you need to use new FTP credentials for a live connection, you can disconnect the integration by clicking the Disconnect button at the bottom of the integration settings and reconnect with your updated FTP credentials.

Check for New Orders

Select how often you want Order Desk to look for and download new orders from SPS Commerce.

Folder for New Orders

Select the folder where newly imported orders from SPS Commerce should be placed.

For more information, see the Working with Folders guide.

Order Prefix

If you need to, you can add a prefix of your choice that will be added to all orders downloaded from SPS Commerce.

Manual Imports

If you need to manually download orders, click the import button to pull in the latest orders from SPS Commerce.

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