If you have access to Wayfair’s CastleGate fulfillment network, Order Desk can download orders from your sales channels and send them to Wayfair for fulfillment. As those orders are fulfilled, shipment details will be pulled back into Order Desk and sent to your sales channels.
Setup
To connect to Wayfair MCF, click on Manage Integrations in the left sidebar and, under the Fulfillment tab, find and enable the Wayfair MCF integration.
Alternatively, search for Wayfair from the available integrations.
Once enabled, enter your Wayfair MCF credentials (Client ID, Secret Key, and Supplier ID), then click Connect.
NOTE:
Order Desk isn’t able to help find or reset your Wayfair MCF credentials. If you need some help getting the credentials handy, you can reach out to Wayfair.
Integration Settings
After connecting the integration, you can set your preferences and adjust the available options.
Environment
This shows the current integration environment. If you initially connected to the sandbox version, you can switch to production here.
After Import, Move To
Select the folder you want orders to be moved into after they are successfully sent to Wayfair MCF.
You can use one of the default folders or create your own. See the Working with Folders guide for more details.
After Shipment, Move To
Select the folder you want orders to be moved into as Wayfair MCF sends shipment details back to Order Desk.
If Canceled, Move To
Select the folder you want orders to be moved into if they are canceled in Wayfair MCF.
Retailer ID
Enter your retailer ID here. This is required unless you prefer to set it on the order level. See the Order Level Details section below.
Shipping Account
Enter your shipping account number here. This is required unless you prefer to set it on the order level. See the Order Level Details section below.
Ship Speed Code
Enter your preferred ship speed code. This is required unless you prefer to set it on the order level. See the Order Level Details section below.
Signature Required
Choose whether a delivery signature is required for your shipments. This can also be set on the order level. See the Order Level Details section below.
Product Code Match
For detailed information on these settings, see the Fulfillment Integration Product Settings guide.
Order Level Details
The following fields can be added as checkout data or order metadata to be passed to Wayfair MCF on an order-by-order basis.
If you’re not familiar with checkout data, see the How to Work with Checkout Data guide.
| Field Name | Field Description |
| supplier_id | Use this field to pass the supplier ID for the order. |
| retailer_id | Use this field to pass the retailer ID for the order. |
| shipping_account_number | Use this field to pass the shipping account number for the order. |
| ship_speed_code | Use this field to pass the shipping speed code for the order. |
| delivery_signature_required | Set to 1 to require a delivery signature for the order. |
Rules Reference
In addition to the general set of rule events and actions in Order Desk, Wayfair MCF includes a number of rule events and actions that are specific to the integration. These aren’t found directly on the integration page. Instead, you’ll need to use the Rule Builder to access them.
If you’re new to using rules in Order Desk, we recommend starting with our How to Work With Rules guide.
Rule Events
The following events are specific to Wayfair MCF. To find them, type wayfair in the Event dropdown menu in the Rule Builder:
| Event | Description |
|---|---|
| Order Canceled at Wayfair MCF | Triggered when an order is canceled in Wayfair MCF. |
| Order Scheduled to Wayfair MCF | Triggered when an order is scheduled to be sent from Order Desk to Wayfair MCF. This triggers immediately after the order is scheduled to be sent, so it can be used when you want to take immediate action on the order at that point. |
| After Order Submitted to Wayfair MCF | Triggers after an order has been successfully submitted to Wayfair MCF. |
| Before Order Submitted to Wayfair MCF | Triggered just before an order is sent from Order Desk to Wayfair MCF. This is useful in cases where you want to make last-minute updates before an order is sent. |
| Order Not Submitted to Wayfair MCF Because of Invalid SKU | Triggers when an order submission fails because one or more SKUs aren’t valid in Wayfair MCF. |
| Order Not Submitted to Wayfair MCF Because of General Error | Triggers when a general error prevents the order from being submitted to Wayfair MCF. |
| Order Not Submitted to Wayfair MCF Because No Products Available | Triggers when an order submission fails because no valid products were found for submission. |
Rule Actions
Wayfair MCF also supports specific rule actions that you can apply to your orders. These can be found in the Actions dropdown by searching for wayfair:
| Action | Description |
|---|---|
| Submit Order to Wayfair MCF | Sends an order from Order Desk to Wayfair MCF. |
| Cancel Order at Wayfair MCF | Attempts to cancel an order that has already been submitted to Wayfair MCF. Successful cancelation depends on the status of the order in Wayfair MCF. |