Notonthehighstreet Integration

Use the Notonthehighstreet integration to automatically import your orders into Order Desk. This guide will go over how to set up and use the Notonthehighstreet integration.


Manually Import Orders


To connect to Notonthehighstreet, click on the Manage Integrations link in the left sidebar and under the Shopping Cart tab find and enable the Notonthehighstreet integration.

Once enabled, add your Notonthehighstreet API Key to connect your account.

Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by Notonthehighstreet.


Download These Orders

Select the order status of the orders you want Order Desk to download from Notonthehighstreet.

Check For New Orders

Select how often you want Order Desk to download new orders from Notonthehighstreet.

Folder for New Orders

Select the folder where newly imported orders from Notonthehighstreet should be placed.

For more information, see the Working with Folders guide.

Auto Accept Orders

Enable Auto Accept Orders if you would like Order Desk to send an order acceptance notice to Notonthehighstreet when an order is downloaded into Order Desk.

Sync Tracking Numbers

Enable Sync Tracking Numbers to have shipment information sent back to Notonthehighstreet as tracking is added to orders in Order Desk.

Country Filter

Use two digit country codes, separated by commas, to only import orders from specific countries. 

Add a - to exclude orders from specific countries.


US,CA,MX - only import orders for the United States, Canada and Mexico.
-US,-CA,-MX (or -US,CA,MX) - import all orders except for the United States, Canada and Mexico.

Inventory Location Filter

If you only want to download specific orders, you can use the Inventory Location Filter field to specify which ones you want. Enter multiple locations separated by a comma.

The inventory location name must match exactly as it is on your inventory items in Order Desk. When importing new orders from Notonthehighstreet, Order Desk will look at the SKUs on the items and compare to the SKUs in your inventory here. Any orders with items for a location that isn't listed in this field will not be imported.

For this to work, your inventory must be added to Order Desk. The Inventory Location should be set on each item. For details, please see How to Add Inventory and How to Store Extra Item Details.

Order Prefix

If you need your order numbers from Notonthehighstreet to have a prefix added to them, you can set the prefix here.

First Import Date

Order Desk will only import orders after the date in this field.

Download Invoices

If selected, Order Desk will download the available invoices for your orders. Available in UK only, must be VAT registered.

Fetch Dispatch Date

If selected, Order Desk will fetch the dispatch date for orders and add it to the order metadata.

Manually Import Orders

If you need to be able to manually import orders instead of letting them automatically download, you can do so by clicking the Import Waiting Orders button.

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