Wish Integration

Overview

Order Desk can connect to your Wish account and automatically download orders.

This guide explains how to setup and use the Wish integration.

Setup

To begin, click on Manage Integrations from the left sidebar in Order Desk. Under the Shopping Carts tab, find and click to enable Wish. 

Alternatively, search for Wish from the available integration search.

Use the Connect to Wish button to open up Wish in a new browser, and give permissions to connect with Order Desk. Once connected, you can set your integration preferences.

Settings

Check for New Orders

Select how often you want Order Desk to look for and download new orders from Wish.

Download These Orders

Select the folder where newly imported orders from Wish should be placed.

For more information, see the Working with Folders guide.

Folders for New Orders

Choose the folder you want new Orders to be added to.

If Canceled, Move To

Choose the folder you want canceled Orders moved to.

Sync Tracking Numbers

If the Sync Tracking Numbers setting is enabled, Order Desk will send the shipment information back to Wish automatically and update the orders there.

Sync Inventory

If you want Order Desk to sync your inventory availability back to Wish, enable the Sync Inventory setting.

Default Warehouse

Select the warehouse where inventory should be synced to if Sync Inventory is enabled.

Inventory Location Filter

If you only want to download specific orders, you can use the Inventory Location Filter field to specify which ones you want. Enter multiple locations separated by a comma.

The inventory location name must match exactly as it is on your inventory items in Order Desk. When importing new orders from Wish, Order Desk will look at the SKUs on the items and compare to the SKUs in your inventory here. Any orders with items for a location that  isn't listed in this field will not be imported.

For this to work, your inventory must be added to Order Desk. The inventory Location should be set on each item. For details, please see How to Add Inventory and How to Store Extra Item Details.

Order Prefix

If you need to, you can add a prefix of your choice that will be added to all orders imported from Wish.

Manually Import Orders

If you need to manually import orders, set the date from which you want Order Desk to start looking and click to import.