PrestaShop Integration

Order Desk can connect to your PrestaShop account and automatically download orders.


Manual Imports


In Order Desk, click on Manage Integrations under the Integrations menu in the left sidebar. Under the Shopping Carts tab, find and enable PrestaShop.

To connect Order Desk to your PrestaShop account, enter your Site URL without the /api/ at the end, as this is added automatically by Order Desk. 

If your website is hosted in a separate directory than the root, add that to the Site Path field, otherwise leave this field blank.

You'll then need to generate your API Key in PrestaShop. When creating your API Key, you will need to make sure you have all of the following permissions enabled:

  • Orders
  • Addresses
  • States
  • Countries
  • Products
  • Suppliers
  • Stock_Availables

This helps Order Desk receive all the necessary information for your orders. Please note that the Order Desk team isn’t able to help find or reset these credentials, as they can only be provided by PrestaShop.


Check for New Orders

Select how often you want Order Desk to download orders from PrestaShop.

Folder for New Orders

Select the folder where newly imported orders from PrestaShop should be placed.

For more information, see the Working with Folders guide.

Download State ID

Set the status IDs for the orders to be downloaded from PrestaShop. If this is left empty, all orders will import into Order Desk.

Order Prefix

If you'd like to add a unique order prefix to the order numbers that come in from PrestaShop, set that here.

Manual Imports

If you would rather manually import orders, you can do so by setting the earliest date for orders to import from and clicking the Import Orders button.

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